Rebekkah Razee Email & Phone Number

Manage third party integration of SAP, Concur Travel, DEEM, and Zeno online booking tools for domestic clients. Collaboration internally and externally in client online booking tool implementation as well as online support and training for current clients.

I manage third party product integration of SAP, Concur Travel & Expense, Cornerstone, Sabre, Agency Technology, and Magnatech software, sales process of showcasing software that meets prospects needs, developing mid-office routines to streamline in house procedures along with configuring SAP products such as Travel and Expense to ensure client success. In addition, custom reporting and data analytics via Grasp, iBank, TRAMS and SAP.

Manage third party integration of SAP, Concur Travel and DEEM online booking tools for global clients. Collaboration internally and externally in client online booking tool implementation as well as online support and training for current clients.

Naperville, Il

I manage the implementations of online booking tool platforms via SAP Concur Travel and GetThere as well as the ongoing site administration for internal and external clients. I also program and maintain the data integrity of such systems via Sabre, Cornerstone (iQCX) along with the reporting platforms; Insight and Prime Numbers. Project Management to integrate 3rd party software; Cvent, SAP Concur Expense, Certify Expense, Chrome River Expense within the online booking tools. Responsible for training employees on SAP Concur Travel and GetThere site administration and customer service skills. Work collaboratively with Account Management and Sales to facilitate in person training with prospects/clients on solutions for their travel program.

Greater Milwaukee Area

Corporate training for all new employees to the company to be educated on policies, procedures and customer service culture. Additionally responsible for account implementations to online booking tools; SAP Concur Travel, GetThere, Reardon Commerce. Traveled to client locations when implementation was complete to train executives and their assistants on how to navigate their new online booking tool along with WebEx training sessions following implementation.

Greater Denver Area

Project Manager for implementing customer service department. I worked directly with the travel manager at pharmaceutical companies to ensure the data integrity was sound. Moved from this role to Operations Supervisor to oversee a team of travel counselors for our after hours service to service our International client base and support our Global Travel Program via Radius.

Greater Chicago Area

Specialized in organizing the logistics with meeting and events department along with processing customer service claims for internal/external clients bringing them to complete resolution. Collaborative effort with the travel manager of corporations to create and maintain a reporting platform to identify what the common issues were, what solutions were offered and process improvements.