A Solution Architect, Software Implementation Consultant, Pre-Sales Engineer, and IT Project Manager with over 20 years of experience specializing in customer-facing process and systems analysis, requirements gathering, training, and deep technical solution consulting. A skilled, organized, and multi-tasking professional/business leader with incomparable communication abilities and a strong record of building effective relationships with all levels of management and staff. Proven ability to create and maintain relationships with internal and external stakeholders. A successful track record completing deliverables in a high-pressure environment. Experienced in identifying and troubleshooting critical issues while creating user-friendly solutions to complete successful pre-sales strategies/demos, as well as software implementations, and post-sales support. Energetic team player that thrives in a team-based environment with the ability to organize, prioritize, and manage multiple sales campaigns, projects and/or resources efficiently.Experience with software development methodologies and technologies, such as:Agile/Scrum | AWS | Data Virtualization | DynamoDB | SQL | HTTP / REST APIs | Web Services | SOAP | Java | Python | Postman | DROOLS | HTML | JSON | Atlassian Tools (Jira/Confluence) | GitHub | Logz.io | Agent Ransack | Visual Basic | UI/UX | User Acceptance Testing (UAT)Perform SaaS integrations with numerous systems including CRMs and ERPs such as:Oracle | Elite | Aderant | PeopleSoft | SAP | Salesforce | NetSuite | Banner | Colleague | Ceridian | Lawson | Great Plains | QuickBooks | Solomon | Peachtree | IBM GERs | Dynamics | UltiProExpertise with commercial software and tools such as:TIBCO | Salesforce | Chrome River | ZenDesk | BambooHR | Pingboard | WinSCP | FileZilla | OKTA | SSO | Toad for MySQL | Daptiv | Clarizen | Excel | Word | PowerPoint | WebFOCUS InfoAssist Analytics | Box | Google Apps | AD | Trello | Zoho |Slack | Skype | PGP Encryption | Zoom