Driven, focused, and hard-working Quality Program Manager with a background in overseeing qualityactivities in multiple locations within fast-paced environments throughout a variety of industries (i.e.,manufacturing, insurance, government contracts, petrochemical, storage and distribution). Experienced in managing large-scale quality programs, performing compliance/process audits, implementing innovative operational strategies, conducting risk/gap analysis, and leading cross-functional teams. Highly adept in improving organizational productivity in addition to maintaining strong communication with others. Key Competencies:ISO 9001 QMS • IATF 16949 Automotive QMS • GMP • Lean Six Sigma • Cost & Waste Reduction • Team Leadership • Operations Management • Project Management • Training / Development • Policy Development • Process / Compliance Auditing • Responsible Care / CDI-T • Sustainability Reporting • Change Management • Document Management System • CRM • Customer Service & Retention • Minitab / NWA • Capability Analysis • Risk Analysis • IATF Core Tools (APQP, FMEA, Control Plan, PPAP, SPC, MSA, Gage R&R) • Kaizen • 5S Housekeeping • Microsoft Office / SharePoint • Behavior Based Safety