Rechael Barber Email & Phone Number

Coos Bay, OR, US

• Work directly with the Training and Activation leadership team to plan, coordinate, and manage all training project related to the multiple Client engagements.
• Support the preparation of client proposals and SOWs.
• Develop detailed training project plans, identify resource needs, project timelines and milestones.
• Manage Training resources during on-site or remote client assignments.
• Evaluate training effectiveness through various methods, such as surveys and post-training assessments.
• Create and maintain project documentation, including status reports, project plans, and risk assessments across our portfolio of projects.

Remote

• Supervise two teams of Cornerstone (CSOD) LMS Administrators
• Create and manage team and course deployment standards
• Manage team workload and work assignments
• Complete Operations Project Request Form as required
• Meet with Lead Designer and Course Operations Analyst to review key project details in Design Document (e.g. audience, timeline) and other details to fully understand context and needs
• Provide course configuration recommendations to Course Operations Program Managers and Design & Development Program Managers to update the Design Document

• Epic Delivery Lead (Advent Health)
• Saba LMS Administrator at Enterprise Level for Florida Region
• Maintain Saba training registration system databases, learning data and participant records
• Monitor Epic Training Zoom sessions for Quality and timeliness
• Using Service Now ticketing system, create new classes, delegate security and training requests
• Manage Credentialing for onboarding trainersEpic LMS Manager (Trinity Health)

Boise, Idaho

• Work independently and collaboratively as a Training Specialist planning and execution of training and/or research assignments with the user community.
• Conduct needs assessments, develop training material, and lead/facilitate training events.
• Create Training Materials in the form of knowledge based micro-learning articles, videos, instructional guides, quick reference cards, workshops, and E-learning. Engage in professional training evaluation for the.

Sacramento, California Area

• Business Analyst for implementation of Talent Management System for KAI Partners, Inc
• Develop project management tools for software implementation using SCRUM methodology.
• Establish relationships with key business partners and program stakeholders
• Develop in depth knowledge of WellSTAR Software
• Deliver training and develop training content
• Partner with vendor training counterparts and state transition lead to assess training needs and provide recommendations on training design and delivery methods in collaboration with state business areas

Folsom, CA

• Saba LMS Administrator for ongoing employee education
• Create E-Learnings using Adobe Captivate, Articulate Studio and Camtasia
• Develop Course Content and design interactive quizzes and knowledge checks
• Create Reports for ongoing management of schedule and instructor completions verifications
• Team maintenance of internal Employee Services website

Hartford, Connecticut Area

• HealthStream LMS Administrator for large scale EPIC Implementation as well as ongoing education
• Upload identified courses, EUPAs and video content into HealthStream LMS
• Manage Training scheduling for Epic implementation, updates and maintenance
• Develop E-Learnings with Adobe Captivate to align with updated standardized workflows and course catalogs for Epic Revenue Cycle, Cupid, Cadence, and Ambulatory Provider supplemental training material.
• Lead Instructional Design Team in creating Training Development plans
• Ensure that Training content was consistent with current workflows, policies and procedures within Trinity Health

Sacramento, California Area

• Responsible for the coordination, oversight and completion of projects.
• Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project.
• Prepares reports for upper management regarding status of project.
• Assists COO with daily activities and additional support duties essential to the efficient administration and operation of the IPA.
• Maintains executive calendar, organizational chart and other supportive materials.
• Coordinates and assists with on-going executive projects related to the IPA.

Palo Alto, CA

• Epic Implementation and Training Coordinator for Stanford’s Beaker Lab Module.
• Enterprise Level HealthStream configuration and management proficiency
• Planned, coordinated and provided day to day training administration and logistics support for the delivery of Epic Beaker Training.
• Created software simulations and conceptual lessons using Adobe Captivate for Lab Providers and Techs.
• Accounted for the identification and implementation of effective and accurate methods of record keeping systems in HealthStream LMS, including attendance tracking, record keeping, development of events and curriculum.
• Managed Super User and End User Training Scheduling in HealthStream.

Oakland, CA Sacramento, CA

• Managed a team of Physician Liaisons to ensure that our entire medical staff was equipped with all necessary resources to prepare for Go-Live
• Managed a team of Physician Schedulers
• Managed Super User Training Scheduling using HealthStream, prepared accommodations for out of region physicians, coordinating with Regional Training Manager to ensure proper coverage and space availability.
• Created and Maintained PMO office reports on budgets and costing of the projects using MS Project and Excel.
• Conducted interviews, on-boarded and supervised our End-User Scheduling Team to prepare for Trainings leading up to Go-Live, consistently managing and tracking their progress and quality of work utilizing our.
• Managed entire contracting process for over 200 EHR Super-Users

Walnut Creek/Concord, CA

• Managed Patient Relations and acted as a liaison between practitioners and their patients, Case Management, Social Workers and Department Managers.
• Worked alongside Social Services, Case Management and Infection Control to ensure quality patient care.
• Managed and followed up with patient complaints, reported on sentinel events in our MIDAS database, and communicated to the appropriate Department Managers.
• Conducted audits and ran data reports.
• Represented department prior and during regulatory surveys.
• Handled Quality and Risk Management phone calls from sometimes irate patients.

Hilo, Hawaii

• Directly supported Executive Director of Hospice
• Researched and submitted grant proposals to public and private funding sources on behalf of new Hospice Inpatient Facility.
• Prepared minutes for several Hospice Board Committees
• Reviewed and revised Policies and Procedures for new In-Patient Facility
• Coordinated scheduling for Hospice Management
• Managed events, including coordination of catering, sound systems, media, photography, presentations, and invitations

Oakland/Richmond, CA

• Recorded and distributed all Responsible Reporting Forms to appropriate Department Managers.
• Created and presented monthly reports in piMD Statit for Quality Measures.
• Reported on sentinel events and met with local law enforcement when necessary.
• Reporting analyst for all CMS and JCAHO surveys.
• Entered all reportable events and conditions in MIDAS.
• Utilized several medical databases, including EPIC Health Connect, MIDAS, and Mainframe for Risk Management Research and Reporting