Ryan Chang Email & Phone Number

Greater Los Angeles Area

Greater Los Angeles Area

Greater Los Angeles Area

IT support specialist in a primarily Windows environment. Troubleshot and resolved hardware, software, and network issues for both on site and remote users while simultaneously tackling various projects related to expanding or maintaining IT infrastructure and services. Ensured compliance with corporate security policies and troubleshot workstations that failed to maintain up-to-date software. Provided training and support for users working within the VMware View environment. Assisted with the… Show more IT support specialist in a primarily Windows environment. Troubleshot and resolved hardware, software, and network issues for both on site and remote users while simultaneously tackling various projects related to expanding or maintaining IT infrastructure and services. Ensured compliance with corporate security policies and troubleshot workstations that failed to maintain up-to-date software. Provided training and support for users working within the VMware View environment. Assisted with the detection, isolation, and removal of malware-related threats on employee workstations. Show less

Montebello, Ca

Helpdesk support in a Windows based environment. Troubleshot and resolved hardware, software, and network issues while also handling routine software distribution and configuration on workstations. Assembled, deployed, troubleshot, and migrated employee workstations, printers, and networked devices. Assisted in the detection, isolation, and removal of malware related threats on employee workstations.

El Monte, Ca

Digital bookkeeping and office clerk. Provided IT support for a small user base. Recorded financial data and customer data within Quickbooks and in-house programs. Handled daily interactions and digital correspondence with current and potential clients. Led an initiative to both modernize outdated digital record keeping systems and digitize paper-based record keeping systems.