Rebecca Christensen Email & Phone Number

Phoenix, Az, Us

Overhauled the sprint planning process by introducing a template for sprint planningceremonies and conducting a training for the full EM team to drive adoptionWithin my first 2 months, I increased the team’s sprint completion rate to ~90% byrefining the product roadmap, encouraging better break down of work, and creating atechnical requirements template for better project planning up frontIntroduced a Technical Roadmap to capture tech debt that had been accumulating sincebefore my time and implemented an 80/20 split for sprints so that work can be donealongside product priorities to reduce risk in our services

Supervised a cross-functional team of engineers, technical account managers, and technical project managers to execute on both the technical and product roadmaps, using Scrum methodology, and facilitate their career growth through regular 1:1sActed as Scrum Master to prepare for and lead Scrum Ceremonies to ensure progress is being made toward established milestones while removing blockers for the team Identified a gap in quality assurance as part of SOX Compliance and created an SOP as well as organized EPD-wide training to increase the testing evidence provided by engineers as part of the PR phase

Monitored the progress of 3 independent Scrum teams in order to report on project status to technical and non-technical stakeholders, remove roadblocks for the engineering team, and identify opportunities for process improvement Created a normalized system for writing Jira tickets using the 3 C's method and trained the Engineering department to adopt this system including detailed documentation as well as KPIs to measure the success of the process roll outIdentified an opportunity to break up an Agile team of 21 engineers into 3 smaller, more efficient squads and created the necessary Jira Boards and Confluence documentation to seamlessly manage those teams

Tempe, Arizona

Managed multiple cross-functional teams using Agile frameworks for complex websites and applications primarily for clients in the Healthcare/Medical Industry.Maintained Data Classification Reports and facilitated System Risk Assessments for clients storing sensitive patient data to remain in compliance with GDPR and CCPA.Grew a client account from $25,000 to $850,000 in two years by providing quality service and efficient project management while identifying growth opportunities along the way.Established the Analytics line of business by collaborating with strategy, marketing, and technology teams to understand specific needs, create standard processes, and hire appropriate team members.

Designed, developed, and implemented a comprehensive waterfall process for website development, encompassing multiple phases across multidisciplinary teams to establish a long-term project management strategy.Managed multiple projects simultaneously while successfully achieving baselines for cost and scope and ensuring established KPIs were met.Worked directly with clients to determine project scope, develop project estimates, and prepare technical requirements documentation.

Phoenix, Arizona Area

Managed multiple teams to develop and market a revolutionary type of snowboard binding. Dictated the day to day business transactions, including scheduling and budgeting, using Agile methodology. Worked as the point of contact for the company; communicated with legal teams, manufacturers, and potential stakeholders via email and lead public speaking events as necessary.

Chandler, Az

Counted and maintained physical inventory, processed returns, shipped and received, as well as ordered supplies and special item requests. Worked within Microsoft Excel using advanced functions, such as pivot tables, to compile and organize inventory quantities and movements. Assisted the sales floor as required.

Phoenix, Arizona Area

Educated children of different age groups on various engineering disciplines by guiding them through the six steps of the engineering design process in order to complete projects that corresponded to STEM education.

Phoenix, Az

Analyzed defective customer equipment and materials such as refrigerators, dishwashers, supply lines, and inlet valves to understand the cause of failure. Conducted necessary lab tests including electrical connections, any required plumbing, and equipment operations. Captured photos and notes to document testing processes to develop failure analysis reports for each item examined.

Master’S Degree, Master Of Science In Management

Entrepreneurship/Entrepreneurial Studies

Bachelor'S Degree, Mechanical Engineering

Diploma