Renee Wood Email & Phone Number

Richland, WA, US

• Writer's Assistant to multiple #1 New York Times best selling authors:
• Susan Cain, author of QUIET, The Power of Introverts in a World That Can’t Stop Talking
• Cali Williams Yost, Author and CEO Flex+Strategy Group
• Rebecca Skoot, author of THE IMMORTAL LIFE OF HENRIETTA LACKS
• Susan Orlean, author of RIN TIN TIN, THE ORCHID THIEF and more
• Gillian Flynn, author of GONE GIRL, SHARP OBJECTS and DARK PLACES

• Managed all aspects of the product lifecycle for Regence Life and Health, employee assistance program and Regence Advantages discount program.
• Produced compelling business case and launched Critical Illness Protection product, including go-to-market strategy, communication plan and playbook
• Launched InterM short term medical product and enabled credit card transaction capability
• Developed and implemented first Regence Life and Health marketing plan
• Redesigned all sales literature for Regence Life and Health and Regence Advantages
• Managed 250 vendor relationships, including contract negotiation and termination

• Managed sales/marketing, training and program collateral development for seven health care services programs, including disease management and health coach. Implemented the creative strategy, design execution and sales.
• Designed a comprehensive suite of sales material to enable Sales to articulate the value proposition and proof points of each program to members, groups and brokers
• Facilitated launch of Turning Point obesity product, including creation of member workbook, sales training, communication plan and messaging
• Created sales support intranet site and developed sales tools, improving quality and timeliness
• Structured and scripted site visits and technology demo for existing groups and prospects, resulting in higher sales and retention
• Implemented strategies to revitalize health coach program, increasing member enrollment and engagement

Responsible for correcting errors in grammar, spelling, usage, style for two books: "The Immortal Life of Henrietta Lacks" by Rebecca Skloot and "Knit Socks" by Betsy McCarthy. Included identification of awkward transitions and inconsistencies as well as providing written alternatives for the author's consideration.

• Designed, managed and implemented projects for the Oregon Sales Division, including new product development, program management and pharmacy initiatives. Coordinated annual recognition event and quarterly agent.
• Led product rules sub-group, developed group administrator guide and benefit summaries for the first consumer directed group health plans, BlueChoices
• Developed BlueChoices sell over strategy with divisional vice presidents, which required expert negotiation skills and diplomacy due to sensitivity of project
• Coordinated all aspects of agent kick-off for BlueChoices product launch
• Implemented and promoted free diabetic glucose monitor program, prescription coupon mailings, authorization list and formulary name change
• Delivered quarterly training to the Sales department on enterprise-wide initiatives, product orientation to new employees, and company-wide training to non-operational audiences

• Coordinated all aspects of renewals and new group set-up, including presentation of benefits at enrollment meetings and health fairs. Identified root causes of complex system and policy issues, and created lasting.
• Represented Sales as "subject matter expert" in company-wide projects and implementations
• Identified gap in Sales training and created module to optimize use of the customer service system
• Processed renewals for large groups with complex and unique benefits