Red Head Email and Phone Number

* Provided customer service for Medicare supplement insurance utilizing call center & automatic call distribution systems* Worked with members, brokers/agents, providers on customer service-related questions, documenting and processing requests, reports, payments as received and on ongoing bases; responded to all client inquiries/concerns within 24 hours* Trained new and existing team members in one-on-one setting* Assisted Management directly on large/small issues, internal audits, system testing

* Provided customer service for Medicare supplement insurance utilizing call center & automatic call distribution systems* Worked with members, brokers/agents, providers on customer service-related questions, documenting and processing requests, reports, payments as received and on ongoing bases; responded to all client inquiries/concerns within 24 hours* Trained new and existing team members in one-on-one setting* Assisted Management directly on large/small issues, internal audits, system testing

* Executive Assistant to Rabbi and Cantor, creating/updating teaching materials, scheduling, etc.* Provided customer service, including personal interaction with members, the public and school families; acted as Receptionist, utilizing a multi-line phone system * Directed facility maintenance, including scheduling staff, daily campus upkeep and party rentals, supply ordering, office machine maintenance* Processed Accounts Payable, Accounts Receivable, Payroll, Worker’s Compensation* Trained new employees and volunteers on all office systems and procedures