Customer: Orange Cameroun Product line: (NFM-P , Wavence , MPR , HL)• Troubleshooting and problem resolution to live customer network• Configure and support the new integrated nodes• Interact with Customer technical team, Nokia technical teams (MW, NI, and NPO), service delivery team and global support teams for successful integration and troubleshooting • MW transmission network auditing and capacity assessment. • Conduct lab and field training for local resource on MPT-HL MW link and support the TRX SWAP of long-haul project from LSY to MPT-HL• Upgrade the transmission network to 10G.• plan and execute OSPF area Splitting.• plan and execute SW /HW transmission network upgrade. • Operation and Maintenance for a live network.• Managing equipment inventory, spare parts, and replacements faulty

Customer: Orange- Mali Product Line: NFM-P, Wave, and MPR• Providing timely assistance to onsite colleagues during network deployments, upgrades, or maintenance tasks.• Running the required scripts for advanced reporting (data collection, NE configuration, performance monitoring)• Incident and alarm management, which includes giving RCA and escalation procedures.• Operation and maintenance for the live network.• Provide transmission support for RAN Projects

Customer: Korek-IraqProduct line: NFM-P, Wavance , MPR • Provide technical assistance for the integration process end to end • Reporting and script execution.• Operation and maintenance for the live network.• Plan and execute the traffic migration process to the IPRAN network.

Customer: Airtel-NigerProduct line: SO`ME 16RIF build 4.2.6.C server, Traffic Node, TNs, and Net Master server Long Haul Ceragon.• Led the E2E RAN integration Process• Being SPOC with the project stakeholders for successful RAN integration process (Airtel staff, NI, NPO, Transmission and GDC)• Verify technical deliverables for the transmission.• Customer Interface for all technical issues • Led the transmission team's mobilization and rollout (technical and rollout for new installations).• Handling the material delivery and logistics issues.

Customer: Orange-NigerProduct line: NFM-P, MPR• Installation and acceptance of the NMS server.• NE`s service creation and integration with NSP.• Extract NE's performance, inventory, and alarm handling• BO support for onsite colleagues • Handling major and serious alarms and escalating to concerned people

Customer: Ooredoo-QatarProduct line: SAM, MPR• Provide onsite and lab training to Ooredoo and subcontractor employees.• Microwave link commissioning, acceptance, and integration on SAM.• Operation and Maintenace for live network

Customer: Telecom Egypt Product line: Long Haul (HL) • HL system installation, commissioning, and acceptance.• Carry out the necessary testing (BER, power measurement, and VSWR).

Customer: Asiacell,Product line: SAM, MPR• Customer interface for all technical issues• handle technical aspects related to network management, monitoring, and troubleshooting• Lead and supervise a team of NOC engineers, technicians.• Ensure effective collaboration, task allocation, and performance monitoring.• Coordinate with other teams to resolve the complex issue.• Handle critical incidents, escalations, and service disruptions• Analyze network performance.• Collaborate with planning and engineering teams for capacity planning and upgrades.• Generate regular reports on network performance, incidents,

Customer: DjezzyProduct Line: SAM, MPRCustomer interface for all technical issues• handle technical aspects related to network management, monitoring, and troubleshooting• Lead and supervise a team of NOC engineers, technicians.• Ensure effective collaboration, task allocation, and performance monitoring.• Coordinate with other teams to resolve the complex issue.• Handle critical incidents, escalations, and service disruptions• Analyze network performance.• Collaborate with planning and engineering teams for capacity planning and upgrades.• Generate regular reports on network performance, incidents,

Customer: Etisalat, Egypt.Product Line: LSYLSY 9600 link installation, commissioning, and acceptance.Perform a site survey and line of Site with the required documents.

Customer: Orange, UgandaProduct: MXC and MPRConduct comprehensive training programs for the subcontractor’s engineers and field teams.Install, commission, and accept the transmission nodes.

Customer: Vodafone- QatarProduct line: MXC, MPR• Installation, Commissioning & supervision for MXC9500& AWY9400• Equipment (Indoor antenna assembly) Troubleshooting & performance monitoring for MXC 9500 equipment. Operation and maintenance for the SDH and PDH networks.

Customer: El Madar Libya Product line: LSY• Conduct comprehensive training programs for the subcontractor’s engineers and field teams• LSY 9600 link installation, commissioning, and acceptance.Perform a site survey and line-of-site with the required documents.

Customer: Safaricom and celtelProduct Line: 3000S, Pasolink