Reda Boukhiar Email & Phone Number

United Kingdom

• Welcome to RAB Consulting, where innovation meets execution in guiding businesses through transformative change. As the driving force behind our vision, I lead a skilled team dedicated to delivering bespoke project.
• Project Management Excellence: We provide expert project management for ERP implementations, including MS D365 and SAP, using Agile, Waterfall, and hybrid approaches to manage complexities and deliver optimal outcomes.
• Advanced Cybersecurity: We safeguard your operations with the most robust security protocols, protecting your data and systems from emerging threats.
• Bespoke Software Development: Our tailored solutions are engineered to streamline operations and enhance business competitiveness.
• E-commerce and Digital Marketplaces: We develop dynamic platforms that boost online sales and broaden market presence.
• Strategic Online Marketing & Webmaster Services: We enhance online visibility and engagement to foster growth and deepen customer loyalty.

United Kingdom

• Led the recovery and successful delivery of a critical digital transformation program across the Nordics, managing multi-market projects to meet specific business and technical standards.Key Contributions:
• Project Execution: Directed the delivery of complex digitalization programs, ensuring alignment with unique market needs.
• Stakeholder Management: Built and maintained effective relationships, ensuring project objectives were clear and met business priorities.
• Team Leadership: Led a cross-functional team to drive better collaboration and project outcomes.
• Process Implementation: Implemented and monitored effective change management strategies, enhancing project responsiveness.
• Budget and Vendor Management: Managed significant budgets and worked closely with major vendors (Salesforce, Accenture), ensuring seamless integration and consistent operations.Core Skills:Azure DevOps ServicesProject.

United Kingdom

• Led the D365 CE system upgrade, aligning it with core business functions and technical requirements to drive improvements in system efficiency and user experience. Managed all project phases from conception through.
• Successful Project Leadership: Directed the D365 CE upgrade, collaborating effectively with vendors and teams to exceed project goals and deliver high-quality results.
• Strategic Execution: Crafted and managed the execution of project plans that adhered to business needs, delivering projects on time and within budget.
• Change Management Expertise: Designed and led change management initiatives that enhanced organizational adaptation and operational continuity.
• Integration Leadership: Managed the integration of critical third-party systems, optimizing functionality and enhancing system compatibility.
• Data Strategy and Security: Spearheaded comprehensive data migration plans that ensured secure data transfer and system reliability.

United Kingdom

• As Senior Project Manager, I led one of the largest global projects for D365 Finance Operations, focusing on Accounts Receivable and General Ledger functionalities. My role involved a comprehensive approach to project.
• Managed end-to-end project planning and execution.
• Maintained ongoing communication with all stakeholders, providing regular updates to the steering committee.
• Implemented and oversaw a change request process to adapt to project demands.
• Controlled project budgets and handled approvals for all change requests.
• Coordinated with sub-teams for timely delivery of specialized project components like localizations and business intelligence reporting.Skills:Azure DevOps ServicesProject Portfolio ManagementDevOpsEffective Project.

United Kingdom

• Led critical ERP D365 implementation projects at HSO, valued at over £2 million each, across various industries and geographies. Focused on delivering tailored solutions that consistently met diverse client.
• Project Management: Directed multiple large-scale ERP implementations, ensuring alignment with specific client objectives.
• Resource Optimization: Managed resource allocation effectively, enhancing team productivity and project outcomes.
• Budget Control: Oversaw project budgets, maintaining strict financial discipline to ensure cost-effectiveness.
• Strategic Planning: Crafted detailed project plans that focused on achieving key milestones and deliverables.
• Stakeholder Engagement: Built and maintained strong relationships with stakeholders, ensuring project alignment and satisfaction.

London, United Kingdom

As the Senior IT Project Manager, I oversee a number of projects implementing Microsoft ERP (D365FFO and AX)across different industries ranging from automobiles to food production, mainly focusing on the manufacturing practices.Responsibilities and duties include* Creating and managing project plans* Setting up and managing the project teams (Solution.

London, United Kingdom

• As the Platform lead manager, my responsibilities are to manage a multi-million budget for the running platform and deployment of the new versions of the Retail Execution application,as well as, ensuring excellent.
• Leading the IT and Business engagement at Senior level (C-level)
• Managing the stakeholders, vendors, and the delivery teams (Application Support and Dev teams)
• Providing IT consultancy to the business in regards to technology
• Managing an offshore team of 10 (4Developers, 4Ops, 2Tehnical consultants) to deliver outstanding service and projects
• Accountable for IT delivering service to 14 countries in Europe (6 processes)Achievements Implemented a Release Process achieving 100% successful deployments with zero defects  Reduced incidents rate by 25% over a.

• Owning the relationship with the business and responsible for all IT matters to the business. Main duties included:
• Managing IT services delivered at exceptional level above the SLA
• Partnering the business to select the right technology and tools to support the strategic direction
• Managing IT program/ projects to deliver fit for purpose IT solutions
• Vendor management
• Accountable for all IT Services being delivered to the businessAchievements

UK/ Eire/Nordics

• Responsible for improving the IT service delivered to the business, and building the gap between the business leaders, IT and other stakeholders. Main duties include but not limited to:
• Acting as a trusted consultant for Business leaders (C-Suite)
• Project manager to all IT programs in the region (+£2Million)
• Managing portfolio budget over £3Million
• Vendor managementAchievements Managed the Legacy & Heritage estate (20 services, 6 functions, 13 suppliers) across Europe Renegotiated vendor contracts resulting in 46% cost reduction Revamped the service delivery.

Global

• Responsible for managing a portfolio of services including Supply Chain, Marketing, Finance and HR. Duties included:
• Implementing PMO processes and standards
• Managing all improvement projects through all project’s gates, from project scoping to resourcing and budget management
• Resourcing and training application maintenance teams for the portfolio
• Stakeholder managementAchievements Implemented service improvement projects resulting in achieving 98% of SLA and reduction of costs  Led and managed a virtual team of 8 developers to become an SME team in Service.

• Implemented ITIL Processes
• Managed customer and stakeholders expectation
• Incident trend analysis for proactive problem management
• Designed and implemented KPI reporting
• Sox Assessor for the financial applications

• Implemented ITIL Processes for the service desk
• Represented and lead the service desk on European scale
• Implemented an automatic process for back-up restores which reduced errors and time,achieving 99% success rate and 23% cost saving
• Implementation of a Knowledge Base and training strategy to improve SLA and profitability

• Promoted from Delivery driver to manage 2 large stores with a a turn over of over £35k per week
• Implemented Strategy to increase sales from £20k to £35k pw
• Consulting and advising the director directly on business strategies
• Implemented a training rotation system and introduced incentives for the staff to improve moral

Basignstoke

• Service Desk Responsibilities
• Provided 1st and 2nd line support to over 60000 users nationwide
• Implemented Knowledge base to reduce time spent on resolutions

Bsc (Hons), Computing

Completed a BSc Hons in computing where the final Year project was an SMS Location based service

Higher National Diploma, Software Engineering

Completed a HND in Software engineering