Ahmad Réda Email & Phone Number

United Kingdom

North Africa

Working on the Mobile Money / E-wallets products as partnerships manager across various sectors and industries to build-up the partnership ecosystem & increase the added value for Huawei FinTech solution.

North Africa Region

• With a focus on FinTech & Mobile Money solutions in Huawei Software Business Department, below are my main responsibilities.
• Research market insights in 28 African countries for FinTech growth
• Grow our digital wallet, super-app, payment & financial solutions portfolio & ecosystem
• Present Huawei's White-Label FinTech solutions to MNOs & Banks
• Create the region's product delivery strategy, Implement the product introduction strategy, guarantee the realization of anticipated… Show more With a focus on FinTech & Mobile Money solutions in Huawei Software.
• Create the region's product delivery strategy, Implement the product introduction strategy, guarantee the realization of anticipated introduction outcomes

United Kingdom

• Connecting & collaborating with people & businesses around the world, joining and building teams to create great products & services.
• Pitching in new ideas & implementing them
• Web development, full stack (php, html, css, js, mysql), templating, integration.
• Managing 11 different social media business pages with a total reach of 2M+ on monthly basis, involved in industries like Arts & Entertainment, Health & Education... etc.
• Automate the sales & marketing processes, generating… Show more
• Automate the sales & marketing processes, generating new leads with search engine optimization & chat bots

Cairo, Egypt

• Build & manage the relationships of Global accounts, including Huawei AppGallery, Google Play Store, Apple iTunes, Amazon Prime… etc.
• Align with commercial & technical/delivery teams on partner needs
• Work cross-functionally with product, engineering, data sciences, marketing, legal, and business development teams to build, release, and promote TPAY products.
• Initiate enhancement tracks with the engineering & product owners based on the given data from the production… Show more
• Initiate enhancement tracks with the engineering & product owners based on the given data from the production environment
• Follow up closely on Progress, using Partner SLA (contract) or team SLA

Cairo, Cairo, Egypt

• This role has stayed with me since I initiated the project & throughout my experience at TPAY Mobile as the main project owner for the Ticketing system. Help Desks, Sales CRM, Reporting tools...etc.Aside from.
• Gathering requirements & details from all the teams about their workflows &… Show more This role has stayed with me since I initiated the project & throughout my experience at TPAY Mobile as the main project owner for.
• Gathering requirements & details from all the teams about their workflows & processes
• Implementing end to end workflows that support the business processes on Zendesk tools
• Designing & implementing Zendesk processes & features including triggers, conditional fields, contact forms, etc.
• Implement & improve the main Help Desk & specific Help Desks for strategic partners

• After 15 months of working closely with the engineering & support teams, I decided to work with our acquisition commercial team where I can apply my technical & commercial skills to onboard new partners with a focus on.
• Creating successful business opportunities with local/regional/multinational digital brands, & enable them to monetize their online services in the MENA region
• Leading the sales process in the MENA region
• Managing the… Show more After 15 months of working closely with the engineering & support teams, I decided to work with our acquisition commercial team where I can apply my technical & commercial skills to onboard new.
• Managing the overall onboarding process; through commercial agreements, drafting contracts, both-ends integration process, & testing till the service comes to life
• Working with most of the online business industries like VOD, Gaming, App Stores, Market Places, Books/Education, Online Services, & Online Payments, etc.

Egypt

• This was my first job at TPAY Mobile & the role was previously recognized as "Technical & Operational Support" & later restructured to "Customer Success"I was responsible for supporting all live merchants on production.
• We apply fixes on production & communicate with all engineering teams about all ongoing issues on the live platform
• Handling any issues & emergency alerts with service providers & mobile carriers around the world through e-mail & calls
• We reach agreements on how things should technically work, make sure that everything is working fine, through monitoring & supervising our resources & revenues & taking action when needed, using SQL/NoSQL & tools such.
• Checking if integration channels & configurations are implemented correctly without errors, & ensure the availability of our services with zero downtime
• A lot of Troubleshooting & sharing the root cause analysis with our partners & internal stakeholders & bug reporting to the correct person & escalating the matters when neededKey Achievements:-Started the initiative &.

Online

This was a part-time data entry/quality checks job on multiple interconnected dashboards for theCareem NOW project, it's a project similar to Uber Eats that launched for a while in KSA & UAE

Egypt

Answering around 100 calls from UK British customers on daily basis regarding whatever they inquire about and quickly ensuring their satisfaction.

Ccna & Ccnp(R&S) , Network Professional, System, Networking, And Lan/Wan Management/Manager, A+

I have spent 3 of my college years learning about networks in parallel to programming; how to build an infrastructure, how to secure it.

Bachelor'S Degree, Computer Sciences, B+

This was my main college/university, where I got tested and certified in the basics of almost everything; including most programming.

High School Diploma, Mathematical Sciences, B+

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