• In charge of handling all of the ordering of software/hardware upgrades and products • Handling inventory for the desktop support department. • Responsible for handling the budgeting for this department. • Interacts with different computer vendors.

• Executive calendar management, requiring interaction with both internal and external executives to coordinate a variety of meetings, travel and corporate events. • Managing corporate travel function, including flight, car and hotel reservations for company executives and employees. • Processing of accounts payable and accounts receivable. Coordinating with Finance and vendor for timely disbursement of expenses, and with Finance for the timely receipt and deposit of payments. • Preparing, reconciling and submitting expense reports for company executives and employees. • Record keeping and filing of all important corporate documents such as service contracts and agreements, invoices, corporate insurance policies, IRS and Department of Labor forms, including 1099, W-9 and I-9, etc. • Coordinating with HR / IT / Finance for complying with company’s various policies and procedures. • Recruitment for hire, used LinkedIn to communicate with potential candidates • Managing purchase requisitions coming from the team and handling all procurements. • Ordering office supplies and managing the inventory of various office items to ensure smooth functioning of the office. • Providing administrative support to the team in carrying out day to day work. • Professionally communicate and handle all incoming and outgoing messages/mail, etc. • Coordinating with Landlord / Project Management Company for new office space as well as upkeep and maintenance of MCube facility. • Answering phones and direct incoming calls. • Professionally and cordially greet and manage any visitors to the office. • Oversee and managing the office pantry.

• Processed and created invoices • Issued and processed refunds • Copying, Faxing and created Memorandums • Updated, created Sales and Purchase Orders • Bank Deposits • Created and updated warehouse inventory database • Provided telecommunications such as receiving incoming calls and directed them to appropriate staff • Handled and responded effectively to customer complaints and inquiries • Travel arrangements as well as Job Errands as required

Maintain office services and records. Organize office operations and procedures, process monthly bills, collect and submit resident charges for monthly statements, approve resident statements for mailing, make bank deposits, prepare and submit payroll and time sheets, process weekly checks for beauticians, review and approve supply requisitions, maintain office equipment and organization of supplies, handles customer complaints and inquiries regarding billing, design filing systems, ensure filing systems are maintained and up-to-date, define procedures for record retention, process new hires, instruct staff on how to use certain software, conduct new hire orientation, take minute meetings for quality assurance, supervised the admin/receptionist staff, Business Office Manager for Independent Living as well as Assisted Living and Memory Care and perform other duties as required.

Issues facility/activity licenses. Responsible for receiving, verifying, and processing information related to licensing packets for license renewal, logging in and routing license packets for initial licenses, as well as logging in and routing modifications of existing licenses of health facilities and services. Checks licensing packets to determine completeness, correctness, and routes to appropriate staff to verify acquired additional information if necessary. Monitors appropriateness of evacuation plans verification submissions and prepares correspondence about missing items and routes to support managers in a timely fashion. Ensures all telephone inquiries that do not pertain to fees or evacuation plans and/or renewals are routed to appropriate staff for response. Creates invoices for packets and assures payments are made, also responsible for creating initial inspection fees for facilities. Responsible for routing all pertinent copies of cover letters to appropriate staff and other agencies contacts via e-mail. Responsible for mailing applications and invoices to facilities with licenses coming up for renewal. Serves as backup to Bureau receptionist and duties associated with this position and serves as third backup for mail distribution. Serve as backup phone coverage for all programs within Health Facilities licensing area as requested, to ensure that incoming calls are routed to proper personnel. Provides administrative support, as required, for the HFOS section (Health Facility Oversight Section), and have been cross trained in other areas of the Bureau, CCOS (Community Care Oversight Support) team and the MMO (Medical Management Oversight) Team, also acts as security for the front desk lobby on certain days, assisted with training of new employees, also a part of the interviewing panel, as well as performs other duties, when required.