Reddy Mallidi Email & Phone Number

California, United States

Driving enterprise-wide AI transformation and operational excellence as an AI Strategist and fractional Chief AI and Operating Officer. Advising Fortune 500 executives on AI strategy and implementation. Delivering executive workshops on AI transformation. Speaking engagements on AI leadership and business excellence. Author of "AI Unleashed" and related advisory services• Generated >$100M in annual savings with multiple AI projects in production. • Architected comprehensive AI strategy and implementation roadmap for IT services leader, while advising C-suite executives of a $6B semiconductor company on high-impact AI initiatives. • Recognized thought leader and keynote speaker on AI transformation, featured at an Ivy school, a large semiconductor company and multiple conferences, shaping industry discourse on strategic AI adoption.

Us

Fractional COO/Chief AI Officer and Partner at SevenTrain Ventures, a VC firm with 15+ successful exits ($6.2B+ valuation) and with a top decile of co-investors. Delivering AI-led business value creation for clients. Responsible for driving execution, operations, customer success, and service delivery. • Delivered multiple AI projects successfully: 1) End-to-end contract management with cost savings of +$10M/yr, 2) Invoice automation with savings +$20M/yr 3) developed over 50 use cases for a healthcare client with +$75M/yr savings.• Architected +600 AI and automation use cases spanning industries and functions to drive efficiency, lower costs, and elevate customer and employee experience. Authored playbooks on transformative strategies for scaling, cost optimization, and customer-centricity.• Established a robust partnership ecosystem with access to the next wave of technologies and over 10K+ top professionals. Created seamless execution engine to deliver services and solutions at scale.

San Francisco, Ca, Us

Responsible for the delivery of over 40 services along SaaS customer journey for software delivery. Core functions include Client Services & Customer Support, AI/Automation, Digital Transformation, Export Compliance, Fulfillment, Pricing, SKU Management, Program Management, Change Management, and Process Management. Managed large global org.• Transformed organization to achieve best-in-class customer experience and captured additional revenues and mitigated risk totaling +$235M while supporting +$2.5B annual billings and renewals by successfully executing a Scaling for Growth Strategy, removing customer friction and becoming a great partner to Sales, Finance and other teams.• Defined strategy and delivered advanced enterprise digital transformation on time and budget at Autodesk. Streamlined data, and digitized order processing, pricing to financial reporting. Reduced customer friction and standardized processes. Using AI, automated screening of +50M accounts for export compliance. Automated +250K manual hours. Savings +$100M and risk reduction of $300M. • Reduced customer friction and enhanced employee experience by automating +200K manual hours and generated +$35M annual cost savings.

Roseland, New Jersey, Us

COO and Interim GM for 2 service business units with +$250M ARR. Responsible for End-to-End Customer functions and Operations: Account Management, Customer Support, Implementation, Technical Product Support, Back-office Operations, Data Analytics, and Vendor Management. Budget and P&L ownership.• Increased Screening Business’s operating margin by 11% by turning around the BU and making all customer SLAs green within a year by deploying operational excellence and customer-first culture.• Established a balanced global customer support model and improved customer service levels by increasing RPO team’s throughput by 30% and saved $11M/yr costs • Avoided a $15M revenue loss by successfully leading the Screening Business through a system loss for +2 weeks.

Santa Clara, California, Us

Promoted multiple times from a Sr Product Manager to a Senior Executive reporting into the C-suite, based on consistent contributions to the bottom line that exceeded expectations. I am known for my analytical, people, and collaborative style to drive results.Responsible for overhauling product development life-cycle, driving generation to generation improvements of flagship CPU products, putting quality discipline into SoC product development, and the reduction of fuse issues. • Successfully drove product development cost reduction (>$500M) by setting up technical readiness process for SoC products. • Delivered cost savings of ~$300M for product development and quality by developing IP qualification process, identifying and executing various product quality improvements, and reducing design and test fuse issues. • Saved $75M by improving end-to-end traceability of product development data, driving the analysis that showed how the lack of data traceability across development teams was impacting our product development time and response to customer issues, and by establishing data governance and reducing the number of tools.

Santa Clara, California, Us

Led CEO-mandated corporate initiative to reduce severe issues impacting customers and improve customer satisfaction. Managed +1500 resources located in 7 different countries. • Increased $400M in revenues by exceeding customer service expectations and improving CSAT by +25% pts.• Saved company potential liability costs of ~$1B by reducing the customer-impacting issues.

Santa Clara, California, Us

Responsible for establishing a new business for emerging markets, and driving Strategic Planning and Operations organization. Led market research, strategic long-range planning, business planning and established various processes for the business. Identified business growth opportunities and created roadmaps for 3 products. • Established a new business ground up in China with operations in emerging markets in India, Mexico, Brazil, and Egypt, and led a high-performance team of strategic planners and product developers.• Captured revenues of +$700M in 3 years by identifying market opportunities and driving customer product adoption.

Santa Clara, California, Us

As Chief of Staff to the largest BU of the company, I drove objectives and performance metrics, business continuity, and resolution of issues escalated by the Execs of HP, Dell, Fujitsu etc. Created presentations for the GM for Intel conferences and BoD meetings. Program managed Xbox 360 negotiations with Microsoft representing the product requirements. Represented the BU in the long-term technology and product strategy led by the President/COO. • Led negotiations of a potential $1.5B revenue opportunity with Xbox360 by creating high stakes project proposals with the help of a team of experts from architecture, design and manufacturing and ensuring the product met the needs of the Microsoft Xbox product team. • Drove revenue increase in Japan by regaining market share in chipsets. I influenced the GM of our chipsets group and proposed feature additions to meet Japan PC market need for better graphics. Secondly, I drove focus to resolve chipset issues quickly and bridged the communication loop with the GMs of Japan OEMs.• Helped develop company’s long-term technology and product strategy led by the COO and adopted in 2004.

Mba

Ms, Computer Science

Mtech, Civil Engineering