Manikanth Reddy
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Manikanth Reddy Email & Phone Number

Technical Support Specialist at Deque Systems, Inc
Location: Hyderabad, Telangana, India 2 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Deque Systems, Inc
Role
Technical Support Specialist
Location
Hyderabad, Telangana, India
Company size
253 employees

Who is Manikanth Reddy? Overview

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Quick answer

Manikanth Reddy is listed as Technical Support Specialist at Deque Systems, Inc, a with 253 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Manikanth Reddy.

Manikanth Reddy previously worked as Technical Support Analyst at Dispatchtrack. Manikanth Reddy studied at Sreenidhi Institute Of Science And Technology.

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Email format at Deque Systems, Inc

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Deque Systems, Inc

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Profile bio

About Manikanth Reddy

With a passion for technology and a commitment to exceptional customer service, I thrive in fast-paced environments providing top-tier support. Proven ability to diagnose and resolve complex technical issues while building strong customer relationships

Current workplace

Manikanth Reddy's current company

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Deque Systems, Inc
Deque Systems, Inc
Technical Support Specialist
Hyderabad, IN
Website
deque.com
Employees
253
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2 roles

Manikanth Reddy work experience

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Technical Support Analyst

Dispatchtrack

Hyderabad, Telangana, India

Delivered comprehensive training sessions to onboard customers on DispatchTrack features and functionalities.Resolved over 2,500 customer support tickets with an average customer satisfaction rating of 95%.Maintained a comprehensive knowledge base by documenting solutions to resolved tickets, enhancing issue resolution efficiency, and enabling team knowledge sharing.Developed custom billing codes based on specific customer requirements to optimize revenue and enhance customer satisfaction.Implemented a robust QA process, including API testing with Postman, to maintain software quality and stability.Integrated DispatchTrack with other applications (Twilio, Plivo, for Communication)(Profit, Storis Pos ) using SQL script to streamline operations and improve efficiency.Managed Jira ticket backlog, ensuring the timely resolution of bugs and requested enhancements.Weekly review of Team tickets and create a Weekly Dashboard to analyze the type of issues to improve the support process using Google Sheets and Power BI.Analyzed customer requirements to recommend suitable solutions, leading to improved overall customer satisfaction.

Team & coworkers

Colleagues at Deque Systems, Inc

Other employees you can reach at deque.com. View company contacts for 253 employees →

PD Paul Davidson Paul Davidson Colleague at Deque Systems, IncPotomac, Maryland, United States View → BO Bobby Omari Bobby Omari Colleague at Deque Systems, IncChino Hills, California, United States View → VL Varad Luktuke Varad Luktuke Colleague at Deque Systems, IncPittsburgh, Pennsylvania, United States View → HK Heidi Kelly-Gibson, Pmp, Cpacc Heidi Kelly-Gibson, Pmp, Cpacc Colleague at Deque Systems, IncGreater Minneapolis-St. Paul Area, United States View → TG Tushar Govil, Cpwa Tushar Govil, Cpwa Colleague at Deque Systems, IncSeattle, Washington, United States View → BG Brad Gaspelin Brad Gaspelin Colleague at Deque Systems, IncSt Louis, Missouri, United States View → KR Karen Rawson, Cpwa, Was, Cpacc Karen Rawson, Cpwa, Was, Cpacc Colleague at Deque Systems, IncCedar Rapids, Iowa, United States View → BL Brandon Lehman Brandon Lehman Colleague at Deque Systems, IncColumbus, Ohio, United States View → SL Stephen Lowe Stephen Lowe Colleague at Deque Systems, IncBethesda, Maryland, United States View → ER Emily Rubin Emily Rubin Colleague at Deque Systems, IncBoca Raton, Florida, United States View →
1 education record

Manikanth Reddy education

FAQ

Frequently asked questions about Manikanth Reddy

Quick answers generated from the profile data available on this page.

What company does Manikanth Reddy work for?

Manikanth Reddy works for Deque Systems, Inc.

What is Manikanth Reddy's role at Deque Systems, Inc?

Manikanth Reddy is listed as Technical Support Specialist at Deque Systems, Inc.

Where is Manikanth Reddy based?

Manikanth Reddy is based in Hyderabad, Telangana, India while working with Deque Systems, Inc.

What companies has Manikanth Reddy worked for?

Manikanth Reddy has worked for Deque Systems, Inc and Dispatchtrack.

Who are Manikanth Reddy's colleagues at Deque Systems, Inc?

Manikanth Reddy's colleagues at Deque Systems, Inc include Paul Davidson, Bobby Omari, Varad Luktuke, Heidi Kelly-Gibson, Pmp, Cpacc, and Tushar Govil, Cpwa.

How can I contact Manikanth Reddy?

You can use AeroLeads to view verified contact signals for Manikanth Reddy at Deque Systems, Inc, including work email, phone, and LinkedIn data when available.

What schools did Manikanth Reddy attend?

Manikanth Reddy studied at Sreenidhi Institute Of Science And Technology.

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