Following the restructuring, I was selected to take on the challenge of building and leading the development of a new Demand Planning function for the company. My role focused on enhancing strategic forecasting, merchandise financial planning, process implementation, and collaboration across multiple departments, driving substantial improvements in forecast accuracy and operational efficiency.Achievements:- Foundation of Demand Planning Function: Established foundational processes for the new Demand Planning function, focusing on enhancing the merchandise financial plan, inventory accuracy, and elevating customer satisfaction.- Advancement in Planning Tools: Championed the selection and implementation of sophisticated planning software, enriching the team's analytical capacity and enabling more informed strategic decisions.- Collaborative Forecasting Improvement: Worked closely with teams across finance, marketing, and category management to refine forecasting methods, successfully increasing sales forecast accuracy from 75% to over 90%, enhancing both accuracy and responsiveness.

Let a team in strategic assessments of long-term supply chain capacity and operations. My leadership was pivotal in optimizing network design, improving process transparency to identify and address critical bottlenecks, and developing advanced analytical tools. These efforts contributed to enhanced operational efficiency and more informed strategic decision-making.Achievements:- Strategic Capacity Planning: Led a team in the assessment and strategic planning of long-term supply chain capacity, which was instrumental in supporting network optimization and enhancing customer experiences.- S&OP Process Implementation: Managed the development and implementation of an integrated Sales and Operations Planning (S&OP) process, fostering greater collaboration across functions and enhancing operational efficiency and cost control.- Advanced Analytics Development: Initiated and oversaw the creation of analytics dashboards and end-to-end fulfillment margin calculation tools, providing essential insights that supported informed decision-making across the company.

As the Sourcing Manager at Arc’teryx, I focused on facilitating the delivery of high-quality technical products by enhancing sourcing strategies and fostering strong collaborations with internal teams and external vendors. My role centered on ensuring that our sourcing processes supported the company’s objectives of delivering products with optimal quality, cost-efficiency, and timeliness. Through continuous dialogue with Design, Product, Quality, Compliance, Supply Chain, and Sustainability departments, as well as with our valued vendor partners, I contributed to the successful development and commercialization of our products.Achievements:- Strategic Sourcing Initiatives: Led the creation and implementation of sourcing strategies that improved cost-effectiveness, enhanced production capacity, and shortened development timelines for our technical product categories. These strategies were instrumental in maintaining our market competitiveness and resource optimization.- Vendor Capacity Development: Developed action plans to address supply chain constraints and crafted vendor development strategies that enhanced specialty capacities aligned with our overall business goals. This approach ensured a steady alignment with Arc'teryx's long-term strategic needs.- Enhancement of Team Capabilities: Continuously worked to broaden manufacturing and supply chain knowledge within our Design, Product, and Commercialization teams. My efforts helped to drive innovation and efficiency improvements, contributing to a more informed and collaborative product development process.

In my role as Manager of Supply Planning at Arc'teryx, I had the privilege of leading a dedicated team responsible for managing vendor capacities, production schedules, and deliveries. My focus was on enhancing our KPIs and elevating service levels to customers and consumers. I actively sought out opportunities to strengthen our supply chain processes and tools for long-term improvement, while also supporting the professional development and well-being of my team members.Achievements:- Supply Chain Optimization: Managed and optimized supply planning operations to align vendor capacities and production with market demands, achieving sustainable reduction on lead time, MOQ, and improvement on vendors' delivery performance. - Process and Tool Development: Initiated and implemented new processes and tools that effectively addressed existing gaps in our supply planning operations. - Team Leadership and Development: Focused on fostering a supportive and empowering environment, mentoring team members to advance their careers and enhance their overall well-being, which in turn improved team engagement and performance.

Responsible for Capacity Planning, Production Planning, Material Planning and delivery performances for company owned factory located in New Westminster, BC. Partner with Factory Manager and Production team to plan production line allocation, efficiency, hiring and training goals. Develop material procurement strategy to support optimum balance between production and material inventory. Mentor and support various working teams to support business growth.

Responsible for supervising the quality, scheduling and co-ordination of complex factory network. Traveled intensively to Asian factories and closely monitored factories’ production capacity, production schedules and transportation arrangement to achieve timely delivery of customer orders. Strong Knowledge of technical fabrics and constructions, downs and leathers, and demostrated strong understanding of product cycles and factory processes. Partner with design and merchandise team to ensure the best communication to floor execution. Key Accomplishments:• Opened up a QC office in China. Hired Chinese local QC, and lead the team to perform QC inspection for over 500,000 units in 30+ factories at peak season.• Effectively coordinated with internal departments, including product & design, customer service, distribution, warehouse, etc. as well as external partners to solve issues that would affect quality and delivery.• Negotiated the contract payment plans to ensure healthy cash-flow and minimize unnecessary finance fees

Professionally managed a 120,000 Sq. Ft. distribution facility with approximately 30 employees. Ensured boxed inventories were organized and properly stored. Managed order processing sequences to ensured customer orders were shipped in time. Investigated inventory shortages, damages and other problems. Planned work flow and staffing to minimize work bottlenecks and stoppages. Investigated shipping complains with customer service department to detect the underlying causes and avoid future mistakes. Key Accomplishments:• Partner with IT department to help developed company's in-house Warehouse System. • Controlled fill rate at the facility, which involved calculating and forecasting inventory demand, notifying SKU substitution and managing goods transportation among 4 different warehouses.• Conducted Lean Manufacturing meeting and projects with staff to achieve Lean Manufacturing warehouse