1. Achieve targets & maximize profits • Leads the team in achieving business targets (KPI management)• Creates new initiatives to increase productivity and performance• Oversees finances, budgeting, reporting, planning (P&L)• Client and Contract Management2. Continuous improvement of operations• Performs data analytics to improve company processes using historical data.• Develop, implement, and review policies and processes to ensure that the workplace is more efficient, productive, and produces high-quality output.• Identify and address challenges and opportunities3. Personnel Development• Creates training programs to improve all members' competency and productivity. • Assisting the organization in the development of motivated and empowered leaders• Assisting employees in becoming more self-managed, self-motivated, and self-sustained in their pursuit of overall success4. Employees' overall wellbeing• Designs and implements programs to assist employees in taking care of their physical, emotional/soul, and mental health.

Leads the Agent Level Recruitment Team of the company with a maximum team size of 4.Design and implementation of process improvement projects geared towards optimum team performance output and exceeding quarterly targets for revenue contributions.

Quality Assurance SupervisorDuties and Responsibilities:Organizes, directs and evaluates the performance of all Quality Assurance personnelAttends to all customer claims and requirementsConducts Supplier’s audit and qualifying requirementsClosely coordinate to customers for generating standards and criteria of the productsActs as head for Problem Solving Team in dealing all quality concernsResponsible for the final verification of effectiveness of all corrective and preventive actions related to qualityFacilitate Quality Planning Oversee all quality inspection stage (Incoming, In-process and Outgoing) and check the accuracy of reportsAttends monthly management meeting and report quality performance to the top managementAttends weekly department meeting to discuss quality issues, improvement plans and other concernsMaintain Integrated Management System in accordance with ISO 9001:2000 & 14001:2004 standards.Deputy Environmental Management Representative In the absence of EMR, ensure that the EMS system is established, implemented and maintained in accordance with ISO 14001:2004 standardsReporting to the Top Management the performance of the Environmental Management SystemDesign and Product Development HeadEnsures the standardization of all design processesResponsible for the verification and validity of all documents in Design and Product Development Set-up meeting together with Sales with the customer to develop new products or present the produced sample Review costing and Final Drawing generated by the DPD staff

Quality Assurance InspectorCarries out 100% inspection according to inspection requirements and approved samples Perform dimensional fitting and visual checkRejects materials which do not conform to the specified requirements Responsible for labeling all accepted lots and packing it before deliveryPrepares daily accomplishment reports after each shiftReject and Rework StaffResponsible for monitoring company and suppliers rejectAssisting supplier regarding quality mattersIssues non-conformance report to all suppliers that commits non-conformance on the items deliveredGenerating and preparing daily, weekly and monthly QA reportsMonitoring suppliers monthly quality performance