Heather Johnson Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

Bellevue, WA

After planning multiple successful industry events and dinners over the past few years, I began to be inundated with requests to plan events for various stream teams and companies. So I started MadMage Events as a place to formalize my event planning and management.Our team stage managed for the TwitchCon Charity Stage by Tiltify, prepping content.

Redmond, WA

Currently, I oversee the entire partnership onboarding process from beginning to end. This includes working directly with content creators whether it's good or bad news that I have to deliver.Most notably during my tenure at Mixer, I have reduced the partnership onboarding process from 2-3 months down to 4-7 business days.Some of the improvements I have.

Redmond, WA

At ZaaLabs, I worked as a software developer, sometimes building small tools to help our development process, such as http://mixerdevtools.herokuapp.com, however, my largest project was for our client Kubota Market (https://www.kubotamarket.com).While working at ZaaLabs, it was necessary for me to work in various technologies including Adobe Common.

Redmond, WA

During my tenure at Pretzel Tech, I had to wear multiple hats.As a Project Manager, I oversaw all initiatives, promotions, marketing, and development for our 10 person team. Because our team was 100% remote and geographically diverse, I ran weekly sprint/retrospective meetings in addition to checking in with team members directly during the week to make.

Phoenix, Arizona Area

As a Genius Admin, I was responsible for the inventory, daily operations, and overall organization and success of the Genius Team. Along with maintaining the overall organization and inventory of the repair room, I facilitated twice daily scrums for the morning and afternoon shifts, scheduled all repairs, handled customer escalations, and supported the.

Sunnyvale, CA

As an Apple retail employee, I was chosen to participate in a career experience working with the team that developed and tested the Apple mobile point of sale known as Easy Pay. Over the course of 3 months, I supported the QA team's initiatives testing and implementing the iPhone upgrade program, migrating several client-side features to server-side.

Peoria, AZ

Listened to customer's needs in order to present them with the benefits of how Apple products will enrich their lives. Influenced store performance through team coaching, technical knowledge, training, peer-relationships, and creating positive customer stories.Consistently exceeded company sales metrics and coached others to do the same.Supported my.

Peoria, AZ

I maintained all sales, demo, and in store use inventory in the store within an accuracy of 99.5% or higher and maintained an average shrink of.25 or lower. Educated my team through feedback and group lead activities which included: inventory auditing and reconciliation processes, proper ringing procedures, and using customer service as a tool for.

I was responsible for holding myself and my management team to the high standards that Starbucks has set for the exceptional work environment and customer experience that the company is known for.Ensured my store ran at top performance during both peak and downtimes using my time management and leadership skills to keep my team on task. During my shifts I.

Bachelor Of Science (Bs), Electrical And Electronics Engineering, 3.57

General Studies, Engineering Technology, 3.526/4.0

Activities and Societies: Engineer Your Future

Education record

Activities and Societies: All State for both Orchestral and Choir, Phoenix Symphony Guild (now Phoenix Youth Orchestra)