Jarvis Chen Email & Phone Number

Shanghai, China

Shanghai, China

Develop and drive the execution of the global marketing strategy of the product line Illumination (Pricing, Promotion, Product, demand creation and fulfillment).Gather & consolidate market information (trends, competitors, key players etc.).Position the business sustainable in the region and supports customer engagement, drive revenue development near the customer.Develop/execute regional marketing strategy: define regional marketing plan, Initiate push measures for volume/sales… Show more Develop and drive the execution of the global marketing strategy of the product line Illumination (Pricing, Promotion, Product, demand creation and fulfillment).Gather & consolidate market information (trends, competitors, key players etc.).Position the business sustainable in the region and supports customer engagement, drive revenue development near the customer.Develop/execute regional marketing strategy: define regional marketing plan, Initiate push measures for volume/sales, Co-own the design funnel with the sales team.Prepare monthly business reporting and ad-hoc management analysis. Show less

Shanghai City, China

Product support in technical / commercial aspect to boost sales and meet annual budget of signaling products in Greater Asia region, including Great China, Japan, Korea, Singapore, Australia, India etc. (FY18, 15.6M€, 12% growth; FY19, 17.2M€, 11% growth)Pioneer new media product operation in company via leveraging social media platform (WeChat Public Account, Microblog and LinkedIn etc.) to release product solution with posters, videos and copy-writing. Collaborate with sales team to… Show more Product support in technical / commercial aspect to boost sales and meet annual budget of signaling products in Greater Asia region, including Great China, Japan, Korea, Singapore, Australia, India etc. (FY18, 15.6M€, 12% growth; FY19, 17.2M€, 11% growth)Pioneer new media product operation in company via leveraging social media platform (WeChat Public Account, Microblog and LinkedIn etc.) to release product solution with posters, videos and copy-writing. Collaborate with sales team to develop online promotion channels, to attract target customer and explore business opportunities.Product management document preparation (e.g. monthly/annual sales data analysis, market competition analysis, cross reference list for products, marketing documents, newsletter etc.).Participating in trade fairs and customer seminars for product advocating.Product lifecycle database and price maintenance.Collecting industry requirements to lead new product development and sales release. Show less

Shanghai City, China

Conduct demonstration and technical support activities for regional customers, summary monthly demo/test cut report.Fully understand customer requirement, define customized solution and proposal.Travel required to customer locations with sales or engineers to provide equipment installation, commissioning and troubleshooting. Work with R&D department for feature testing of new software & hardware, support new knowledge transfer to APAC market application.Competitor… Show more Conduct demonstration and technical support activities for regional customers, summary monthly demo/test cut report.Fully understand customer requirement, define customized solution and proposal.Travel required to customer locations with sales or engineers to provide equipment installation, commissioning and troubleshooting. Work with R&D department for feature testing of new software & hardware, support new knowledge transfer to APAC market application.Competitor analysis/product knowledge sharing. Show less

Shanghai City, China

Responsible for Honeywell maintenance customer system maintain and retrofit, well management in project's labor, cost and subcontractor delivery; Prepare project proposals and billing of material to sales team;Attend to customer complaints promptly & ensure no issues are escalated to top management, issue service report timely.Onsite project service and retrofit experience: Shanghai Xintiandi Langham Hotel, Shanghai Peace Hotel, Shanghai Peninsula Hotel, Shanghai Pudong MO… Show more Responsible for Honeywell maintenance customer system maintain and retrofit, well management in project's labor, cost and subcontractor delivery; Prepare project proposals and billing of material to sales team;Attend to customer complaints promptly & ensure no issues are escalated to top management, issue service report timely.Onsite project service and retrofit experience: Shanghai Xintiandi Langham Hotel, Shanghai Peace Hotel, Shanghai Peninsula Hotel, Shanghai Pudong MO Hotel, Shanghai Tongji University Building, Chengdu Huaxi Pharmaceutical, Chongqing Chang’an Ford Factory, Suzhou Pfizer Diamond, Honeywell New Headquarter Building etc. Show less

Shanghai City, China

Work with INNCOM China Sales Team to visit owners, hotel management groups, system integrators to Introduce and demonstrate INNCOM room control system solution;Cooperate with authorized dealers to prepare bidding document, billing of material, wiring diagram, lighting map, Modeva panel artwork, INNCOM module software for mock-up room and existing projects; Develop customer support material such as technical manuals, training materials, application briefs, and product data sheets for new… Show more Work with INNCOM China Sales Team to visit owners, hotel management groups, system integrators to Introduce and demonstrate INNCOM room control system solution;Cooperate with authorized dealers to prepare bidding document, billing of material, wiring diagram, lighting map, Modeva panel artwork, INNCOM module software for mock-up room and existing projects; Develop customer support material such as technical manuals, training materials, application briefs, and product data sheets for new and existing products, system solutions; Conducting system training and introducing solutions with new technology to customers; Responsible for monitoring dealer project progress and project coordination for site commissioning & Troubleshooting;Analyze the INNCOM server data and write ASX energy saving report for Shanghai WA hotel and Fairmont Peace Hotel.Onsite project commissioning and troubleshooting experience: Chengdu St. Regis, Sanya MO, Shanghai WA, Shanghai Peace Hotel, Shanghai Pudong MO, Beijing W, Shanghai Chuansha Hyatt Regency, Malaysia KL One World, Malaysia Sama Sama KLIA etc.Project programming experience: Tongliao Enterprize Club, Yunnan Lianheyuan, Guangzhou Jumeirah, Guangzhou Songri hotel apartment etc. Show less

Shanghai City, China

Provide technical support via Email/Phone call of our Line of Business, including WEBs-AX building system, Novar retail control system, Global Field Devices (including sensors, valves, actuators etc.), VFD, unitary & networking controller; Develop technical training materials and offer technical trainings to our customers and internal tech support & sales within Asia Pacific region; Develop tech tips & white papers for relevant products & solutions; Maintain and enhance the daily… Show more Provide technical support via Email/Phone call of our Line of Business, including WEBs-AX building system, Novar retail control system, Global Field Devices (including sensors, valves, actuators etc.), VFD, unitary & networking controller; Develop technical training materials and offer technical trainings to our customers and internal tech support & sales within Asia Pacific region; Develop tech tips & white papers for relevant products & solutions; Maintain and enhance the daily operation of SFDC interface for ECC AP TAC, including cases management, training platform and RMA process.Assist sales and dealers for onsite commissioning experience: Shanghai IFC, Nanjing Road 688 project, Carrefour, Shanghai Tower Bidding Demo, Sri Lanka Hambantota Mattala International Airport, Vietnam HCMC Big C supermarket, Vietnam Quy Nhon Big C supermarket etc. Show less

Shanghai City, China

Shanghai City, China

Translate manuals, White Papers & training materials; Work with tech support to design the brochures for Alerton control system with VAV solution; Research and write paper for access control requirement in WEBs building solutions; Prepare training logistics and assist in preparation of demo room.

Bachelor, Automation

Activities and Societies: Economics Society, EXPO volunteer

Education record