Red Smith Email & Phone Number

Detroit, MI, US

Warrendale, Pennsylvania, US

• Worked on service fixed price projects and controls jobs managing financial analysis, financial reporting, billing projects, accounts receivable, accounts payable, cash collections and application.Key Accomplishments:
• Created a google form to submit job cost transfers in order to catalog the reasons for transfers in order to identify reoccurring issues and solve the problems.
• Streamlined the work in progress meeting from one hour down to 30 minutes by having the project accountants add their notes the day before to ensure the meeting would be spent reviewing cost and accounting metrics.

Warrendale, Pennsylvania, US

• Managed time and material service accounts receivables and cash collection.Key Accomplishments:
• Reduced accounts receivable aging over 60 from 39% to 6% in five months by obtaining correct billing contacts through an email merge, mailing, and calling customers.
• Worked with IT to automate billing mark-ups from doing manual mark-ups on invoices.

Auburn Hills, Michigan, US

• Executed high volume completely paperless accounts payable for Michigan’s corporate branch. Fielded vendor inquiries for payments, past due invoices, over-payments, short payments, reviewed statements, and requested.
• Reduced the amount of past due invoices by executing timely evaluations of vendor statements and requesting missing invoices.
• Established excellent vendor relations providing a single point of contact for vendor inquiries and timely answers.

• Oversaw accounts payable for both Michigan and Tennessee facilities, coded all invoices and processed weekly check run. Preformed bank reconciliations for multiple accounts, general ledger journal entries for weekly.
• Assisted in year-end close by evaluating general ledger entries and correcting previous errors.
• Resolved outstanding accounts payable issues with vendors bringing the company in good standing with all vendors for both Tennessee and Michigan facilities.

• Managed high volume accounts receivable transactions ensuring proper record of cash, checks, ACH, eCheck, PayPal, bank deposits, credit card transactions and refunds. Researched and resolved chargebacks. Reconciled.
• Redesigned the credit memo process resulting in turnaround time decrease by 96% and increasing customer satisfaction.
• Uncovered $40,000 in uncollected receivables due to implementation errors in ERP software upgrade, worked with IT to correct these errors, and collected payments from customers.

• Daily identified discount opportunities, vouchered high volume invoices, and posted accounts payable data. Maintained credit card reconciliation and coding. Worked on special projects for the manager and CFO.Key.
• Decreased input and payment errors from 20% to 3% per month by working with 200+ vendors regarding shipping quantity errors, missing product, invoice, and pricing discrepancies prior to payment.
• Resolved $70,000 in outstanding invoices and collected past due credits from vendors.

• Directed and coordinated activities concerned with the production, pricing, sales, and distribution of products. Strategic operational planning to develop more efficient and effective procedures and processes. Oversaw.
• Oversaw logistics for all 4 international vendors, coordinating with the vendors and freight company to ensure product was successfully received by customs.
• Created a competitive price file for private label company products by reviewing pricing on source material, freight, and other incurred expenses then compared pricing to current products in the market.
• Implemented and analyzed monthly reporting to provide status updates and metrics for vendor and customer sales goals.

• Collaborated directly with sister company, providing congruent information on parts, pricing, and data. Managed relationship with vendors including follow-up for delivery, purchase order confirmations, and recording.
• Completed accurate and timely data audits for 200+ vendors, identifying and correcting any pricing, product specifications, and product detail errors enabling executive management to make effective decisions.
• Designed a tiered price file to facilitate negotiations for distributor discount.
• Conducted an internal audit of all accounts, corrected accounting errors, and collected $10,000 on unknown past due invoices.

• Team elected interim manager during manager’s 8-month sabbatical. Managed day to day responsibilities of 4 sales coordinator employees and served as primary point of contact for problem solving for team, sales.
• Created cross-sell program for current customers. Example: offering homeowner’s insurance to a customer only carrying auto insurance with our company.

• Led training for all new teammates, including development of training documentation. Ensured policies and procedures are properly followed, understand, applied and enforced using self-created tools, resources and.
• Implemented process for workforce management indicating clear ownership among the team, reducing processing time of questionnaire forms enabling Sales Representatives to follow a lead resulting in increased sales.
• Developed a shared electronic filing system to comply with initiative to become paperless. Ensured access of files to everyone in the company, reducing processing time from intake by Sales Coordinator to presentation.

• Gathered insurance information from inquiring phone calls, input information into various systems, and assigned work to sales representatives. Continuously identified new opportunities to improve processes and business.
• Initiated standardization and digitalization of questionnaire forms to ensure sales coordinator team gathered all required information. Eliminated highly manual, inefficient and error prone process which reduced the.
• Designed, developed and executed a 2 phased training program for entire Sales Coordinator department: including step by step job aids and functional documentation. Continuously updated and improved documentation to.

• Greeted customers, prospective customers, and insurance partners. Provided administrative and clerical support to any department requiring assistance. Key Accomplishments:
• Managed office supply inventory and created replenishment plan to ensure supply needs were met and re-organized supply closet for maximum efficiency.
• Constantly sought out new tasks, providing administrative support to all departments.

Troy, MI, US

• Team elected interim manager during manager’s 8-month sabbatical. Managed day to day responsibilities of 4 sales coordinator employees and served as primary point of contact for problem solving for team, sales.
• Created cross-sell program for current customers. Example: offering homeowner’s insurance to a customer only carrying auto insurance with our company.

Troy, MI, US

• Led training for all new teammates, including development of training documentation. Ensured policies and procedures are properly followed, understand, applied and enforced using self-created tools, resources and.
• Implemented process for workforce management indicating clear ownership among the team, reducing processing time of questionnaire forms enabling Sales Representatives to follow a lead resulting in increased sales.
• Developed a shared electronic filing system to comply with initiative to become paperless. Ensured access of files to everyone in the company, reducing processing time from intake by Sales Coordinator to presentation.

Troy, MI, US

• Gathered insurance information from inquiring phone calls, input information into various systems, and assigned work to sales representatives. Continuously identified new opportunities to improve processes and business.
• Initiated standardization and digitalization of questionnaire forms to ensure sales coordinator team gathered all required information. Eliminated highly manual, inefficient and error prone process which reduced the.
• Designed, developed and executed a 2 phased training program for entire Sales Coordinator department: including step by step job aids and functional documentation. Continuously updated and improved documentation to.

Troy, MI, US

• Greeted customers, prospective customers, and insurance partners. Provided administrative and clerical support to any department requiring assistance. Key Accomplishments:
• Managed office supply inventory and created replenishment plan to ensure supply needs were met and re-organized supply closet for maximum efficiency.
• Constantly sought out new tasks, providing administrative support to all departments.

Roseville, Michigan, US

• Performed secretarial duties such as: mail merges, data entry, and shred confidential information.
• Assisted the accounting department and created a supply order.
• Performed office administration and clerical duties.
• Ensured in compliance with company rules and regulations.

Auburn Hills, Michigan, US

• Responsible for electronic filing of documents for court cases.
• Retrieved documents from the courthouse.
• Assisted the billing department.
• Data entry: entered hearings into the calendar for attorneys, and updated a follow up list for court cases.
• Delivered court files to attorneys.
• Organized documents in court files

Auburn Hills, Michigan, US

• Responsible for sorting, organizing and filing confidential information into the proper court files
• Organized and maintained office records accurately.

Rochester, Michigan, US

Entrepreneurship And Small Business Management, Business Administration And Management, General

Education record