Redwan Ferdous Email & Phone Number

Global

Dhaka, Bangladesh

Bangladesh

As a senior program officer, I identify and liaise with national and foreign stakeholders to develop partnerships for projects to uphold and reward the interests of the beneficiaries of the cultural preservation sector. In a nutshell, I manage projects, solve problems, and ensure the execution of the following activities: - Prepare project proposals and budgets. - Research and create marketing strategies for the sector. - Organize events and exhibitions to promote the work of the beneficiaries. - Lead the team in the preparation of the strategic action plan of the sector. - Liaise with national and international stakeholders for forming partnerships. - Editing manuscripts for documentation work. - Compiling and organising archive - Maintain social media channels of the sector (from content management to cross-channel analysis).- Showcase and highlight the programs of the organization to potential donors during field visits.- Provide ad-hoc support to the communication department.

Melbourne, Australia

- Bridge knowledge gap and create excitement around products and the brand through creative engagement and providing extensive knowledge.- Maintain visual merchandise in accordance with Nike Global Standards.- Conduct customer surveys entailing details about their store experience and product satisfaction.

As a part-time employee at Puma I helped in the creation of energy and excitement around Puma products, delivering tailor fitted customer service to provide the right solution and getting products into customers' hands. I took upon the opportunity to turn every single visitor into a loyal Puma customer. Key Responsibilities:- Deliver exceptional level of customer service and achieve daily sales target.- Reconcile cash and maintain large volume of inventory.- Creatively determine the setting up of visual merchandise.Achievements - Rated 100% in delivering customer service by monthly mystery shopper.