Rhonda Edwards Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Create and maintain Epic operational reports for users across UNC's healthcare network. Develop analytical reports in Business Objects. Meet with users to gather reporting requirements and provide educational instruction on Epic reports from a data and functionality perspective. Certified in several Epic modules. Complete all compliance trainings on time. Provide excellent customer service to user's by communicating effectively and following-up on action items.

Morrisville, North Carolina, United States

Captured, documented, and presented requirements to support one of Fidelity's software products. Collaborated with immediate and cross-functional teams to meet project milestones.

Raleigh, North Carolina, United States

Engaged with multiple business units and stakeholder levels to provide reporting solutions for eligibility, electronic prescribing, medication, claims, provider, and integrated product data to show utilization, operational efficiency, sales opportunities, and member populations.• Analyzed, wrote, and tested queries, stored procedures and DTS packages using SQL, SSIS, Excel and MicroStrategy.• Liaised with hub and development teams on solutions integrated in EHR’s by providing data requirements and validating downstream business rules to ensure BI team databases and systems can consume supplied data. • Worked with targeted product and utilization groups, as a business advocate, to capture business questions, assist with project requests, document requirements, analyze data, aid in design sessions, and facilitate UAT. • Collaborated with business intelligence team to lift and shift Excel based reports to Power BI, MicroStrategy, and Tableau to deliver more insightful data delivery solutions and self-service reporting. • Proposed and deployed improvements and documentation (requirements and data quality) to improve BI team’s development life cycle process.• Entered requirements into JIRA, and assisted with story pointing backlog stories to ensure my team knew what stories to consider for development during our sprint planning sessions.

Raleigh-Durham, North Carolina Area

Oversaw business requirements for a new clinical documentation solution integrated in an Allscripts EHR product.• Interviewed clinical users and subject matter experts to define business, functional and data requirements for new solution.• Teamed-up with business analysts, developers, user experience designers, and quality engineers to review concepts, designs, prototypes, and documentation to ensure project success. • Utilized Agile methodology and Microsoft TFS to write personas, use cases, and user stories; and manage project requirements backlog, enter issues/bugs, create documentation, and communicate status updates.• Presented sprint demos to internal stakeholders and participated in external stakeholder user interface formative testing to validate user interactions of new product functionality.• Completed certificate in Business Analysis led by ASPE, Inc

Cary, Nc

Fulfilled data needs of internal and external clients, including management level reporting, pharmaceutical manufacturer data transmissions, and healthcare industry data analysis. • Managed daily, weekly, and monthly reporting requirements for pharmaceutical business partners per contractual agreements. • Generated and applied new ideas, knowledge, and training on existing and new techniques with team members.

Atlanta, Georgia, United States

Fulfilled all phases of delivery for new and existing projects, including proprietary reporting web application, SAP conversions, and process improvements. • Gathered requirements from users; prepared data models, use cases, and storyboarding for DBA and developers; wrote test cases and training materials; and trained users to align with all phases for each reporting project. • Developed and executed SQL stored procedures and queries to aid in validation, analysis, and ad-hoc reports.• Analyzed, enhanced, and educated users on CAB (Change Advisory Board) process for projects.

Norcross, Georgia, United States

Created reports using Seagate Info Desktop, answered user questions, and authored IQ/OQ/PQ documents for therapeutic projects.

Farmville, North Carolina, United States

Developed Crystal Reports for global web applications utilizing all phases of the Systems Development Life Cycle.

B.S., Information Systems

B.S., Fashion Merchandising