I'm a highly motivated Duty Manager with over twenty years of experience in the aviation industry. Proven ability to oversee all aspects of ground operations ensuring efficient ground handling, and exceptional customer service. People are my passion, so as a seasoned people manager, I've honed my skills in:Team Building: Fostering a positive and collaborative work environment where everyone feels valued and empowered.Leadership Development: Identifying and nurturing talent, providing mentorship, and coaching for career growth.Performance Management: Setting clear expectations, providing constructive feedback, and recognizing achievements.Conflict Resolution: Addressing challenges proactively and fostering open communication to maintain a harmonious workplace.