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Utilized expansive knowledge of mixed beverages, specialty liquors and craft beers to serve customers and support waitstaffResolved complaints, ensured satisfaction, and communicated in a timely manner with managementEstimated product demand according to seasonal trends and popularity and maintained appropriate inventory to avoid overage or depleted stockExcellent memory and relationship building skills resulting in a 10% increase in up selling for all regularsMaintained an extensive knowledge of Bradford dining services and local activities