Architecting Infrastructure solutions to streamline the development experience.

- Design and Implementation of Infrastructure as code, Terraform and PowerShell Azure DevOps pipelines.- Primary Azure engineer.- Application troubleshooting, migration and modernization.- Automation of large-scale infrastructure tasks through Azure automation runbooks.

Manage and mentor a technical customer support team of four to provide service for 2000 users resolving technical malfunctions and errors, while working closely with our network enterprise center for elevated trouble tickets. Lead a team of three Junior Systems Administrators in maintaining and troubleshooting production servers.Established and customized Help Desk standards, policies, and procedures to provide customers with quick and courteous support.Performed duties of System Administrator for Brigade classified servers, managing Active Directory, Microsoft Exchange and Group Policy.Appointed as the Information Assurance Security Officer to continually audit and remove users, computers, and network vulnerabilities from physical and virtual environments.Optimized the security of network traffic over classified systems using encryption devices and best security practices.

Responsible for the welfare, fitness, morale and discipline of a four man Team. Responsible for the individual training and maintenance of their equipment. Primary instructor and advisor in the matters of tactics, personnel management and junior leader development.