Reece Morris Email & Phone Number

Bournemouth, England, United Kingdom

Bournemouth, England, United Kingdom

Bournemouth, England, United Kingdom

Resolving Irresponsible Lending Complaints from Customers directly and fromClaim Management CompaniesAuditing processes, practices and documents of the businessAnalysing the applications, Credit file and Affordability to determine ifunderwriters have followed correct lending practicesCompleting Data Subject Access Requests within the SLA timescales

Bournemouth, England, United Kingdom

Creating bespoke reports to monitor collections performance using Microsoft ExcelRoute Cause Analysis to determine errors and to streamline collection processesMonitoring and Auditing the Collections Team performanceProposing new collection strategies based on analysis of current to collection performance

Bournemouth, United Kingdom

Managing a team of underwriters to achieve SLA targets and deadlines.Creating bespoke training to develop the underwriters skills on the basis of QA results.Retraining underwriters to complete reaccreditations.Representative of the Change Committee to change processes in line with FCA guidelines to increase efficiencies and lend.Creating proposals to.

Bournemouth, United Kingdom

Job Responsibilities as Underwriter include:-Accepting and Declining short term and one-off payment loan applications assuring that they are completed on time with the SLA set out by the Underwriting Manager and in line with the FCA guidlines.-Assessing the applicants Credit File to determine risk and suitability for acceptance in line with loan amount and.

Bournemouth, United Kingdom

- Managing a high volume of accounts which have fallen into arrears and ensuring that each account has the best resolution for Applicant, Guarantor and for the business- Completing Financial Assessments to determine one's affordability for repayment without the decision affecting the other party negatively by extending the loan term significantly..

Bournemouth, United Kingdom

- Managing multiple assigned large corporate and public sector accounts to ensure appropriate cash flow.- Assessing potential risks and making the decision to escalate matters to the appropriate personnel to ensure quick resolution and maintaining excellent customer satisfaction.- Scheduling conference calls with Account Managers and the Consumer to.