Reece Weaving Email & Phone Number

United Kingdom

Gloucestershire Airport - Staverton

Gloucestershire Airport - Staverton

At Specialist Aviation Services, our Operations team is dedicated to delivering customised aviation solutions to emergency services, corporate entities, and utility operators that rely heavily on aircraft for their operations. As a valued member of this team, my primary responsibility is to meticulously coordinate and schedule aircraft, crews, and pilots. This crucial task ensures the seamless management of daily flight operations, specifically catering to air ambulance services. Authorised signatory on pilot training documents, maintaining accurate crew data in company system “Air Maestro”. Skilled in coordinating aircraft movements, liaising with engineering, and providing relief solutions during maintenance. Proficient in compiling and submitting regulatory reports for informed decision-making. Proactively reviews and improves operations processes, ensuring efficiency and compliance. As the Weekend Duty-Op's manager, adept at handling critical situations, minimising disruptions, and ensuring continuity of our operations, even during challenging circumstances.

Gloucestershire Airport - Staverton

Specialist Aviation Services (SAS) is a renowned provider of comprehensive air support to Air Ambulance and Police operators, both domestically and internationally. In the Completions department, I had the opportunity to collaborate closely with the Design and Production teams, focusing on overseeing the final stages of aircraft completion, including roll equipping and modification processes. By prioritising a deep understanding of our customers' operational requirements, our ultimate goal was to deliver flawless solutions that precisely met their unique needs.I played a vital role in the success of multiple projects involving the modifications and installations for air ambulance and police helicopter cabins. By providing project management support and handling administrative tasks, I coordinated the installation of the ARGOS-II Airborne Observation System and ensured its successful implementation in six new Belgium police helicopters. Additionally, I made significant contributions to the design and installation of medical cabins for two new Air Ambulance helicopters, resulting in timely delivery and optimal functionality. I created and implemented a successful project plans that led to early completion and enhanced service capabilities. Throughout these projects, I coordinated material supply and maintained accurate database records. My flexibility and strong teamwork skills were evident as I assisted with various project-related tasks, and my meticulous attention to detail greatly contributed to effective decision-making and streamlined operations.

Stroud, Gloucestershire, United Kingdom

As the technical lead for one of Britain's largest electric vehicle charging networks, the Electric Highway, I played a crucial role in maintaining the hardware and software components of the network. My responsibilities included integrating with O&M Engineers to offer support, establishing weekly schedules for on-site repairs to meet SLAs, leading all operational activities, and conducting detailed fault code analysis to identify recurring issues. I implemented preventative maintenance strategies, served as the principal contact for O&M issues, and led the technical understanding of next-gen charging infrastructure. Additionally, I was the point of contact for technical knowledge and support for current Rapid chargers, managed charge point installations and branding, and contributed to strategy and business proposals. I regularly delivered monthly management and fault reports to the GM and MD and also involved in continuous research and analysis of new charging and vehicle technologies.

Stroud, Gloucestershire, Uk

As a member of a compact team entrusted with establishing one of the largest networks of electric vehicle charging stations in the United Kingdom, my role as an Operations Specialist involved comprehensive oversight and optimisation of over 300 electricity charging stations that covered an extensive 96% of the British motorway network. Responsibilities included daily analysis of chargers, reporting faults to manufacturers, and maintaining relationships with stakeholders. I actively participated in weekly conference calls, updated network information, provided technical support, and handled customer complaints. As the point of contact for Nissan UK, I collaborated on weekly reports and charge point location data. Additionally, I played a key role in developing the Electric Highway mobile app and contributed to major projects in the New Ventures Department.

Stroud, Gloucestershire, Uk

The New Ventures Division within Ecotricity Group Ltd had a crucial role in driving innovative business initiatives. Notably, this division had played a significant part in the creation and advancement of the Electric Highway, which was the leading electric vehicle charging network in the United Kingdom. Being the country's first motorway network with charging points for all pure electric vehicles and a majority of Plug-in Hybrids.Part of a small team, my primary role and focus was on providing exceptional customer support through various channels, ensuring high satisfaction levels and receiving positive feedback. I managed swipe card processing and Electric Highway account setups, maintaining accurate information and meeting tight deadlines. In addition to customer support, I played a pivotal role in generating detailed reports for management. My responsibilities extended to the efficient management of internal databases, optimisation of workflows, and serving as a key point of contact for third-party providers, notably Nissan UK. My proactive approach in identifying and addressing issues ensured a seamless workflow, contributing to the continuous delivery of excellent service.

Stroud, Gloucestershire, Uk

Within Ecotricity's Contact Centre, I held a pivotal role as part of a recently established team dedicated to providing exceptional customer service. I assisted customers with energy account inquiries through various channels, ensuring their satisfaction by effectively addressing concerns and providing valuable assistance. I meticulously maintained accurate customer data in Ecotricity systems, managing accounts and promptly resolving queries. Playing a crucial role in processing and managing customer meter readings, I facilitated smooth billing services. Diligently handling daily data input, I identified anomalies and ensured data integrity. By consistently surpassing performance benchmarks and key performance indicators (KPIs), I demonstrated a steadfast commitment to delivering high-quality support and actively contributing to the success of both the team and the organisation as a whole.