Reed Aldrich Email & Phone Number

Tokyo, Japan

Brooklyn, New York, United States

- Automate time consuming administrative tasks allowing field leaders more time to spend with team and customers.- Develop cost cutting initiatives in collaboration with stakeholders across the organization.- Provide support to the field team network to prevent store closures and staffing inconsistencies.

New York City Metropolitan Area

Launched Locker+ program in NYC in 2020. Expanded network in the city by launching and managing 12 locations (and counting) within NYC and Long Island. Owned launch operations for 9 additional sites across the East and Midwest regions. Have worked on numerous projects to build network-wide improvements in associate experience, data tracking, and new approaches to team member performance tracking.

Greater New York City Area

Managed Amazon's most profitable Treasure Truck program. Worked directly with partners in Oreo, Sony, Nintendo, and Samsung to create some of the program's most successful activations. During pandemic, pivoted to working with local NPO's to deliver 25k+ meals to NYC residents in need.

Austin, Texas

Launched Treasure Truck in Austin, TX during Treasure Truck's first wave. Helped build program in the city to top five in nation in volume and in overall customer satisfaction (based on customer surveys). Built automated email notification system that dropped team route processing down 90%.

Nagoya, Aichi, Japan

Gifu, Japan

Tucson, Arizona

Tucson, Arizona

Bachelor’S Degree, Business Management/Japanese Literature

Full Stack Web Development Certificate, Computer Software Engineering

Japanese Language And Literature

Japanese Studies

Activities and Societies: Soccer club

Japanese Studies - International Business Focus