Computer Operations Manager
Pacificorp
SAP Security Manager (1997-2002)Managed SAP Security administration in developing SAP security job roles via profile generator. Supported end users and performed trouble shooting for SAP security problems.Production Control/Support Manager (1990-1997)Managed a group of 18 production control analysts in two different geographical areas. Directed the establishment of batch jobs in a job scheduling package, ensuring the jobs ran as scheduled.Improved automation and job scheduling capabilities by converting all company CA-Scheduler jobs to Control-M, a multi-platform job scheduling package.Computer Services Manager (1988- 1990)Lead the performance of Systems & Technical Support, Computer Operations, Production Control, Helpdesk, Data Entry (Keypunch) Disaster Recovery & Business Resumption Planning sections.Lead the evaluation and installation of tools to expand automated operations.Work with corporate management to ensure the timely delivery of IS services.Direct, create and maintain strategy to evaluate, acquire and track growth and usage of mainframe software.Responsible for developing mainframe software and hardware technology direction to satisfy corporate business directions.Computer Operations Supervisor (1979-1988) Supervised 21 computer operators 24/7.