In this role, I increased efficiency and improved the shipping experience for customers receiving large goods; developed and presented plans to increase functionality across the business. I critically examined data to facilitate key business decisions across supply chain and support YOY growth.Here are a few of my significant accomplishments:▪ TRANSITIONED COMPANY’S SHIPPING TO A NEW CARRIER TO INCREASE SERVICE AND ALIGNOPERATIONS WITH NEW OWNER. Shifted 2,400 vendors to new carrier, leading registration/setup to facilitate transition and support the company’s dropship program accounting for the majority of shipping.▪ INCREASED ON-TIME DELIVERY METRICS BY 400 BPS by developing a tool and methodology to geographically change transit expectations based on actual results and real time issues▪ INCREASED NUMBER OF CUSTOMERS SCHEDULING ONLINE PICKUPS NEARLY 20% AFTER ADJUSTING COMMUNICATION TO MORE EFFECTIVELY EXPLAIN RETURN SHIPPING PROCESSES. Analyzed survey data focused on e-commerce delivery customer experience to identify necessary changes.▪ IDENTIFIED SYSTEM ERROR THAT WAS PREVENTING INVOICES FROM CARRIERS BEING AVAILABLE IN THE COMPANY’S SYSTEM, initiating a resolution to ensure availability of information for audits.▪ INCREASED DELIVERY SPEED BY A FULL DAY WITH ONE CARRIER after initiating changes to delivery schedules to speed up this process.

In this role, I led supply chain budget/forecast processes, introducing modeling and data analysis to predict consumer behavior and more accurately reflect costs as the company sought to increase its Omni channel (direct-to-consumer) shipping program and improve customer service.Key accomplishments include:▪ INITIATED COMPREHENSIVE BUDGET FORECASTING THAT REDUCED AVG MONTHLY VARIANCE FROM 12% TO 5% and allowed company to reallocate funding to better meet business needs.▪ SOUGHT TO INCREASE EMPLOYEE DEVELOPMENT OPPORTUNITIES BY SOURCING EDUCATION/TRAINING for supply chain personnel on a variety of topics.

In this role, I processed shipments coming into the distribution center. I also TRAINED NEW HIRES, VENDOR COMPLIANCE PERSONNEL, AND VENDORS ABOUT RECEIVING TO INCREASE UNDERSTANDING OF THIS COMPREHENSIVE PROCESS (unloading, auditing), ensuring appropriate items and quantities were received.

As a graduate assistant, I taught undergraduate classes in Mental Skills Training and associated labs; Biomechanics; and Motor Development; preparing curriculum, lessons, and homework and instructing 2 classes each semester. I also led training with sports teams while simultaneously completing graduate coursework.Key accomplishments include:▪ MANAGED AND UPDATED WEB SITE FOR GRADUATE SCHOOL DEPARTMENT, writing content,promoting upcoming events, and meeting with professors to ensure their information was current.▪ ACQUIRED $18K IN GRANT FUNDING to fully fund the 2014 AASP Midwest Region Conference.