Retail Operations Manager
Seattle, Washington
Led the final design phase, all hiring, training, grand opening, P&L management, and daily operations of Brooks Running’s first ever flagship, inline retail store. Located, hired, and trained top retail talent from across the Seattle area and beyond, developing brand ambassadors focused on inclusivity, razor sharp attention to detail, and infectious enthusiasm. Developed a strong social media presence, marketing for the store through creative, event-driven outreach to successfully build a customer base. Ultimately responsible for managing P&L, operations, and personnel in two Brooks-owned retail locations in the Seattle area.