Reed Botwright Email & Phone Number

Nanaimo, British Columbia, Canada

Working as part of the System Support team in the Information Technology department at the City of Nanaimo, I directly or collaboratively participate in the following activities:- Determine user needs and make recommendations regarding development, implementation, alterations or refinement of business applications to meet City requirements. - Develop, coordinate and perform work on a variety of projects concurrently. - Develop project specifications, provide accurate project timelines, assess and monitor project tasks and deliverables, provide technical guidance and coordinate work of project staff. Identify solutions to reduce costs, increase efficiencies and address demands and public expectations. - Maintains high level vendor relations.Provide support to clients and system staff by identifying problems with system software components, primarily as they relate to application programming and business application upgrades and enhancements, and secondly to general operational needs. - Refine issue priorities and implement timely solutions to resolve day-to-day operational problems. - Prepare presentation-quality documentation and user instructions for business applications. Write systems policies and procedures for management of corporate data and business applications.- Develop documents and maintain standards for the storage, retrieval and interoperability of data. - Develop training materials and training delivery for established applications and also for new applications as a function of project delivery.

Nanaimo, Bc

Working as part of the System Support team in the Information Technology department at the City of Nanaimo, I directly or collaboratively participate in the following activities:- Determine user needs and make recommendations regarding development, implementation, alterations or refinement of business applications to meet City requirements. - Develop, coordinate and perform work on a variety of projects concurrently. - Develop project specifications, provide accurate project timelines, assess and monitor project tasks and deliverables, provide technical guidance and coordinate work of project staff. Identify solutions to reduce costs, increase efficiencies and address demands and public expectations. - Maintains high level vendor relations.Provide support to clients and system staff by identifying problems with system software components, primarily as they relate to application programming and business application upgrades and enhancements, and secondly to general operational needs. - Refine issue priorities and implement timely solutions to resolve day-to-day operational problems. - Prepare presentation-quality documentation and user instructions for business applications. Write systems policies and procedures for management of corporate data and business applications.- Develop documents and maintain standards for the storage, retrieval and interoperability of data. - Develop training materials and training delivery for established applications and also for new applications as a function of project delivery.

Nanaimo, British Columbia

I provide front line support for Information Technology Services (ITS) clients at Vancouver Island University (VIU) under the direction of the ITS Management Team. As a member of the Client Services Team, I assist students, faculty and staff in the use of standard Windows based computer systems used in instruction, learning, conducting research and performing institutional business functions. I provide assistance by analyzing and resolving complex technical problems while communicating with clients on the telephone, in person and by email.Some of my other duties include: Provide one-on-one training and guidance to assist clients in the use of available technologies.Assist in the delivery of telephone services to VIU.Contact third-party vendors to coordinate warranty service and repair of computer equipment.Receive new equipment deliveries, update service request and inventory databases, coordinate installations, communicate with vendors to rectify problems, and process warranty return shipments.Prepare and update departmental documentation, informational handouts, and the ITS websites.Participate with other ITS staff in the development and documentation of procedures.

Nanaimo, Bc

The Centre for Innovation and Excellence in Learning is Vancouver Island University's teaching, learning and technology centre. We work strategically with VIU's Academic Plan and collaboratively with academic faculties and departments, and faculty members to promote and support innovation and excellence in the creation and development of high quality and curriculum-supported learning opportunities, through the appropriate use and integration of research-informed teaching tools, interactive technologies, and vibrant learning environments, which will enhance learning at Vancouver Island University.

Nanaimo, British Columbia, Canada

Reporting to the Manager of Awards and Donor Services, the Data Coordinator provides leadership for the departmental data management system. As a key member of the Office of Advancement and Alumni, I manage the Raiser's Edge database to ensure accuracy and integrity of the data, import and export data, extract and analyze data, report writing, data mapping, develop policies to guide data entry, document data changes and ensure that the database effectively captures donor and alumni information and generates accurate financial and analytical reports.

Nanaimo, British Columbia

I run a boutique social media marketing company that specializes in strategy, training and creativity. Whether you need a full strategy and management to get the most out of your business' social media presence or just some training to empower your social media team, I bring my enthusiasm, expertise and creativity to bear for your company.http://facebook.com/NicelyDoneDothttp://twitter.com/NicelyDoneDothttp://nicelydone.social

Nanaimo, Bc

Acting as a Union Steward, the Chief Steward is an Executive Board Member who stays informed of all situations where advice or representation by Stewards has occurred, and serves on the Grievance committee.

Nanaimo, Bc

As Elite Image is growing, so too are my responsibilities with them. I am now in charge of the day to day operations of the production within Elite, and provide proper communication to and from upper management. I am also tasked with refining and evolving the processes for project management, client management and support. Ancillary responsibilities include staff morale and motivation, technical troubleshooting, and general goof-offery.

Nanaimo, Bc

As Brand Architect, I guide businesses through the creative process of finding a marketing message and visual identity that positions themselves to sell.As Social Media Manager, I strategize and coordinate social media campaigns to increase brand awareness, develop online communities and drive sales.

I am one of the three principals of our agency.

Directs decisions on development framework, server environment, and generally oversees all technology responsibilities.

Administration of real estate listing data licensing and compliance. Provided key customer support and market penetration.

I ran a medium-sized video game retail outlet. I was in charge of training, hiring, sales, inventory control, marketing, and customer support. My specialties included sales and sales training and customer dispute resolution and satisfaction. Our store was consistently ranked in the top 10 in the country (300 stores) in terms of overall performance (shrink, customer satisfaction, gross profit, and volume).

Victoria, Bc

Computer sales and assembly; phone, email and onsite technical troubleshooting; software installations and configurations; performance optimization; computer networking; virus and malware evaluation and removal; system backups and restoration; computer training and support.

Bachelors Of Science, Computer Science

Activities and Societies: UVic Photo Club Computer science core path with an option in software engineering; took courses in human.

Post Degree Diploma In Business Studies, Management And Leadership

Advanced diploma in business studies (PDDB); Dean's list; pre-MBA.

Bachelors Of Science, Computer Science Transfer Programme

Activities and Societies: Chief Executive Doer of Only Studies Pre-major classes in all of the physical sciences including chemistry.

High School Graduation, Science

Activities and Societies: Cowichan Theatre Performers, valedictorial candidate, Cowichan Clowns Travelling Troupe. A broad range.

High School Graduation, Science

Activities and Societies: President of the MtG Guild Mostly academic subjects, specifically sciences; also art, computers, physical.