Reed Haugh Email & Phone Number

As a Customer Success Technician at Shazam Home Services, I provide quality and timely support to customers who need help with their home improvement projects. I use my problem solving and communication skills to diagnose issues, troubleshoot solutions, and ensure customer satisfaction. I also handle addendums and change orders, and coordinate with contractors and suppliers. I have over 5 years of experience in customer service and sales, working as an Assistant Grocery Manager at Safeway and a Lead Sales Associate at Orangetheory Fitness. I have completed multiple online courses on Coursera, earning certifications in Foundations of Project Management, Project Initiation, and Project Planning. I am passionate about helping people achieve their home warranty inquiries, and I am always eager to learn new skills and tools to improve my performance and deliver value to the company and the customers.