Kathleen Reed

Kathleen Reed Email and Phone Number

Arts Marketing | Theater Coaching & Management @
Kathleen Reed's Location
Los Angeles Metropolitan Area, United States
Kathleen Reed's Contact Details

Kathleen Reed personal email

n/a
About Kathleen Reed

Kathleen Reed is a Arts Marketing | Theater Coaching & Management at Aspen Santa Fe Ballet. She possess expertise in leadership, customer experience, information retrieval, social media, public speaking and 27 more skills. Colleagues describe her as "I had the pleasure of managing Kathleen for nearly two years at Rent the Runway. In that time, she was promoted twice and became the top performer in her department. She was well on her way to a leadership promotion! She is reliable, genuine, professional, kind, and empathetic. She takes feedback incredibly well, and uses the feedback to push herself to the next level. Kathleen is extremely adaptable and does not get frustrated with change. She always did her job with a smile no… Show more"

Kathleen Reed's Current Company Details
Aspen Santa Fe Ballet

Aspen Santa Fe Ballet

Arts Marketing | Theater Coaching & Management
Kathleen Reed Work Experience Details
  • Aspen Santa Fe Ballet
    Marketing Associate
    Aspen Santa Fe Ballet Oct 2022 - Present
    Santa Fe, New Mexico, United States
  • Bigbyte.Cc Corp.
    Director Of Strategic Partnerships
    Bigbyte.Cc Corp. Mar 2022 - Oct 2022
    Albuquerque, New Mexico, United States
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  • Circa
    Product Marketing Manager/Video Production
    Circa Feb 2021 - Mar 2022
    Santa Fe, New Mexico, United States
    -Produced customer onboarding videos and support article content to improve customer experience and success-Planned new product update launch and release while managing cross-functional implementation of plan.-Oversaw customer success calls, served as focal point for all customer input for product improvements.-Collaborated with marketing department to define positioning and messaging, community relations, and lead generation campaigns.-Video production for VIP marketing events, executing speaker interviews, event management.
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  • Rent The Runway
    Customer Experience
    Rent The Runway Jul 2018 - Mar 2020
    Chicago, Illinois, United States
    -Built and structured RTR Chicago's CX department, creating in-store policies and regulations to ensure order and consistency.-Resolved customers' issues related to online purchases, late deliveries and billing discrepancies to encourage good customer relationships.-Collaborated with team members to resolve customer concerns and deliver enhanced customer experiences.-Monitored current trends to understand fashions and better serve customer needs.-Technology council member, aiding in improved user experience by relaying customer feedback to corporate engineers. Facilitated adoption of new apps and technology to local team members and customers.
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  • Shenandoah University
    Front Of The House Manager And Box Office Associate
    Shenandoah University Aug 2014 - May 2018
    Winchester, Virginia, United States
    -Communicated with subscribers to exchange, renew, and purchase tickets.-Collaborated with stage management to ensure patron safety and fluidity of performances-Scheduled and managed theater ushers, assisting patrons with seating and accessibility.-Created and maintained reports of sold tickets and payments received.
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  • Theaterpalooza
    Lead Instructor And Children'S Theater Director
    Theaterpalooza Jun 2013 - May 2016
    Leesburg, Virginia, United States
    -Chose artistic curriculum for each class and devised creative daily lesson plans to meet the skill levels of every student-Directed 5+ theatrical performances each year, streamlining technical elements.-Implemented effective classroom management techniques to provide safe, calm learning environment for up to 40 children, ages 3-14.-Encouraged participation from every student, highlighting the importance of ensemble and teamwork.
  • Gap Outlet
    Sales Associate
    Gap Outlet Aug 2013 - Jan 2015
    Hagerstown, Maryland, United States
    -Prepared merchandise for sales floor by pricing or tagging.-Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.-Helped customers complete purchases, locate items and join reward programs.-Collected and authorized payments of guests.-Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
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  • Seven Ten
    Front Desk Supervisor
    Seven Ten Oct 2012 - Jan 2015
    Hagerstown, Maryland, United States
    -Greeted customers upon arrival, offered assistance and answered questions.-Point of sale for bowling games, arcade cards, and shoe rentals.-Maintained cash drawer of $500 or more per shift.-Used POS system to enter orders, process payments and issue receipts.
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Kathleen Reed Skills

Leadership Customer Experience Information Retrieval Social Media Public Speaking Computer Navigation Library Research Cataloging Library Report Writing Teaching Information Literacy Market Research Academic Libraries Higher Education Virtual Reference Technology Needs Analysis Library Instruction Microsoft Office Interpersonal Communication Editing Critical Thinking Qualitative Research Digital Libraries Has Errors Great Teamwork Coaching Quantitative Research Research Library Reference Grant Writing

Kathleen Reed Education Details

Frequently Asked Questions about Kathleen Reed

What company does Kathleen Reed work for?

Kathleen Reed works for Aspen Santa Fe Ballet

What is Kathleen Reed's role at the current company?

Kathleen Reed's current role is Arts Marketing | Theater Coaching & Management.

What is Kathleen Reed's email address?

Kathleen Reed's email address is kj****@****erta.ca

What schools did Kathleen Reed attend?

Kathleen Reed attended Shenandoah University, The Second City Training Center, Barbara Ingram School For The Arts.

What skills is Kathleen Reed known for?

Kathleen Reed has skills like Leadership, Customer Experience, Information Retrieval, Social Media, Public Speaking, Computer Navigation, Library Research, Cataloging, Library, Report Writing, Teaching, Information Literacy.

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