Monica Feldt Email & Phone Number

Minneapolis, Minnesota

• Successfully complete feasibility assessments for strategic and non-strategic accounts across multiple panels. Assist Global Client Directors on special project needs and specifications to achieve project goals..
• Effectively mentors team of sourcing managers to provide support to global needs of the company.
• Assess sample requirements, obtain costing and feasibility from panel partners and create project sample plan.
• Manage coordination between internal research teams and external vendors by defining project scope, deliverables, and schedules
• Designed cost-efficient sampling strategies based on project requirements for domestic and multi-country market research surveys.
• Manage network of vendors who support various project objectives, including but not limited to: Online sample panels, qualitative sample resources, global central location tests, custom reward programs, in-home use.

St.Louis Park

• Managed coordination between internal market research project teams and external vendors by defining project scope, deliverable, schedules, and tasks set forth by detailed project plans.
• Sourced and preserved a global network of carefully qualified vendors who support MetrixLab’s business in the areas of: Online healthcare sample, international and US based central location tests, computer assisted.
• Lead an RFP process to qualify a single preferred translation provider for the global organization and negotiated the translation rates and SLA.
• Provided pre-sale support to global sales teams to help facilitate new bookings and revenue by negotiating preferable rates on outside services.
• Consulted with sales and account management teams on vendor service and sampling related methods, best practices, pricing and logistics.
• Collaborated with internal accounts payable department to open purchase orders and provide approvals for vendor payments.

• Responsible for managing the company’s key client base through direct selling, strategic account management and development.
• Successfully exceeded sales goals by 20% each quarter.
• Resolved any client or account issues by examining root causes as well as being proactive in streamlining correct measures.
• Job responsibilities included: direct selling to globally integrated clients, development of sales presentation materials, new client presentations and proposals, interacted with current and potential clients at.

Greater Minneapolis-St. Paul Area

• Negotiated contracts with 1000+ independent international translators and interpreters.
• Communicated with translators, monitored client projects, successfully met deadlines, and simultaneously maintained corporate standard and quality compliance.
• Created and followed project plan for over 30 projects at a time.
• Managed project budgets and work with project team to re-scope project budgets, schedules, and resources.
• Perform file analysis and preparation of different types of formatting files to be sent out for translation
• Assisted in hiring, coordinating and facilitating of new Project Managers as Project Manger Team Lead

• Provided electronic data entry and file maintenance support to all departments, including but not exclusive to publicity contacts, customer database, customer service orders, editorial production files, and product.
• Fulfilled catalog and other promotional mailing requests for marketing and sales.
• Order and maintain a stock of office supplies for all departments.
• Assisted editorial staff in proofreading, cross referencing, creating indexes, and other jobs as needed.
• Assisted publicist with media contact database, mailing of press kits, correspondences regarding review copies, and other jobs as needed