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Reejean Senica is listed as SaaS | Team Lead | Ecommerce: Shopify | ClickUp at ClickUp, a company with 108 employees, based in Taguig, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Reejean Senica.
Reejean Senica previously worked as AI Operator (Proactive Support) at Clickup and Account Support Specialist at Clickup. Reejean Senica holds Bachelor Of Science from Polytechnic University Of The Philippines.
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Lean Six Sigma White Belt Certified. Customer Service and Technical Support Lead with thorough hands-on experience in quality customer experience, KPI management, SMART GOAL coaching, website and e-Commerce development and account management.I have been in the Customer Sevice industry since 2014 where in I have dealt with Sales, Financial and e-Commerce accounts. I have been a team manager for Customer and Technical Support since 2019.
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A career timeline built from the work history available for this profile.
- Triage and follow-up conversation components that come from Formulate Outreach and Sales Intake Forms.- Ensure that our AI-generated responses are accurate and timely, meet the needs of our prospects and customers, and accurately funnel qualified leads to Sales while also providing product support to those who need it.- Review and edit AI-generated email.
Philippines
BackOffice TasksConducts daily/weekly/monthly quality audits of team members’ work on different lines of businesses, i.e. call recordings, email and chat transcripts, photo moderation samples, real-time side-by-side monitoring, etc.Attends and participates in Product Specific Training as conducted by the Training Team and/or the client to ensure the.
Philippines
SHOPIFY APP IMPLEMENTATIONS LEAD - Back Office TasksCreate KPI goals and conduct Business Reviews withclients. Help clients improve their process for their technical and/or customer service teams. Help ensure everyone is upholding quality customer service by managing KPIs and providing coaching sessions bi-weekly. Implementation of application code on.
Philippines
Lead CSRs through blended channels: Phone, Chat, EmailsCreate KPI goals and conduct Business Reviews withclients. Help clients improve their process for their technical and/or customer service teams. Help ensure everyone is upholding quality customer service by managing KPIs and providing SMART coaching sessions bi-weekly. Implementation of application.
NCR - National Capital Region, Philippines
Blended Channels - Phone, Chat, EmailEcommerce Technical and Customer Service Support with three years of thorough hands-on experience in giving quality customer experience, e-Commerce admin and applications, technical support, billing and ledgers, account and order management and website and e-Commerce development. Served as Team Lead of Tech Support.
Proactively guide and address customer questions throughout entire contact regarding but not limited to; PayPal Products, Services, Buttons, Shipping Labels, Marketing Promotions, PayPal Here, Digital Coupons, Invoices and simple Integration Support.Champion the customer’s issues and work on their behalf to achieve resolution to queries real time and build.
Answer and handle all incoming telephone calls efficiently and accurately according to Mirabel Standards.Make and confirm room reservations according to each hotel’s standards utilizing rooms merchandising techniques.Have extensive product knowledge of each of the properties and services in order to effectively service guest needs and effectively sell our.
Conduct Physical Chemical Test to different water sources.Physical-Chemical Tests: Arsenic, Cadmium, Color, Lead, Nitrate, pH, R.Chlorine, TDS, Turbidity
Other employees you can reach at clickup.com. View company contacts for 108 employees →
Jiajia Chen
Colleague at Clickup
Los Angeles, California, United States, United States
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TO
Tyler Osborne
Colleague at Clickup
Jacksonville, Florida, United States, United States
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BR
Bam Ranque
Colleague at Clickup
Compostela Valley, Davao Region, Philippines, Philippines
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EN
Emanuel Nolasco
Colleague at Clickup
Tandil, Buenos Aires Province, Argentina, Argentina
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SM
Sifiso Mde
Colleague at Clickup
Johannesburg, Gauteng, South Africa, South Africa
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AT
Ashley Tan
Colleague at Clickup
Philippines, Philippines
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ES
Eileen San Pascual
Colleague at Clickup
Quezon City, National Capital Region, Philippines, Philippines
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KN
Kate Navarro
Colleague at Clickup
Taguig, National Capital Region, Philippines, Philippines
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CA
Chiemerie Animgbor
Colleague at Clickup
Enugu State, Nigeria, Nigeria
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SA
Sarah Ali
Colleague at Clickup
San Diego, California, United States, United States
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Quick answers generated from the profile data available on this page.
Reejean Senica works for ClickUp.
Reejean Senica is listed as SaaS | Team Lead | Ecommerce: Shopify | ClickUp at ClickUp.
Reejean Senica is based in Taguig, National Capital Region, Philippines while working with ClickUp.
Reejean Senica has worked for Clickup, Supportninja, Bolton International, Inc., Taskus, and Taskus Philippines.
Reejean Senica's colleagues at ClickUp include Jiajia Chen, Tyler Osborne, Bam Ranque, Emanuel Nolasco, and Sifiso Mde.
You can use AeroLeads to view verified contact signals for Reejean Senica at ClickUp, including work email, phone, and LinkedIn data when available.
Reejean Senica holds Bachelor Of Science from Polytechnic University Of The Philippines.
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