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Reem Eldeeb is listed as Quality Assurance Analyst at _VOIS based in Giza, Al Jizah, Egypt. AeroLeads shows a matched LinkedIn profile for Reem Eldeeb.
Reem Eldeeb previously worked as Quality Assurance Analyst at _Vois and Customer Service Representative at Vodafone. Reem Eldeeb holds Master'S Degree, Spanish Language And Literature, A from Cairo University.
Reem Eldeeb is a Quality Assurance Analyst at _VOIS.
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Egypt
Analysis of customer interactions through call monitoring and scorecards should be used to improve service through constructive feedback.Providing feedback to agents in a reasonable, positive manner will improve quality in a call center.Call monitoring and providing actionable insights.Excellent problem-solving and issue resolution.
Cairo, Egypt
Includes tasks such as data entry, record-keeping, and document management.Responsible for inputting customer information into databases, updating records, and ensuring data accuracy.Managing IT infrastructure, troubleshooting technical issues, and providing support to front-line agents.
Egypt
Sales and Marketing for the Marble and Granite in Spain and Latin America.Marketing strategies and campaigns.Product positioning and branding.High level computer skills and sales support.
Egypt
Manage a high-volume workload within a deadline-driven environment.Resolve an average of 550 inquires in any given week.Performance benchmark in all areas.Completed a voluntary customer service training.Solve any problem that the customer would face in their shipments.
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Reem Eldeeb is listed as Quality Assurance Analyst at _VOIS.
Reem Eldeeb is based in Giza, Al Jizah, Egypt.
Reem Eldeeb has worked for _Vois, Vodafone, Marmo Design, and Fedex.
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Reem Eldeeb holds Master'S Degree, Spanish Language And Literature, A from Cairo University.
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