Reem Hussein Email & Phone Number

Carteret, New Jersey, United States

•Client Advisory & Risk Assessment: Recommended tailored financial services and products, such as loans, mortgages, credit cards, and insurance, while conducting comprehensive risk assessments to ensure client goals align with best practices.•Training & Mentorship: Trained and mentored new bankers and tellers on industry best practices, policies, and procedures to ensure consistent service excellence and compliance.•Sales & Product Strategy: Successfully implemented corporate sales strategies, driving referrals and increasing sign-ups for new products through proactive outreach and customer engagement.•Data-Driven Decision Making: Analyzed customer and sales data to make informed decisions that improved performance while maintaining superior client service.•Problem Solving & Risk Mitigation: Evaluated and resolved client issues and errors by leveraging procedural knowledge and best practices, reducing potential risks and enhancing customer satisfaction.•Cross-Selling Expertise: Identified customer needs to cross-sell financial products and services, achieving sales targets and contributing to branch revenue growth.

Carteret, New Jersey, United States

-Process daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier's checks-Knowledge of banking regulations and compliance standards to ensure adherence to industryrequirements.-Process checks for deposit, verify endorsements, and ensure that the funds are available before completing the transaction.-Answer customer inquiries and provide information about the bank's products, services, and policies. This may include explaining different types of accounts, interest rates, and loan options.-Assist newcomers in navigating mobile and web applications, as per the request.

Carteret, New Jersey, United States

- Manage accounts payable and accounts receivable for a variety of construction industry customers and suppliers.- Assist in processing internal 'month-end closings' and generating a variety of financial reports for internal review.- Perform bank reconciliations and statement reviews.- Prepare payroll for over thirty-plus subcontracted companies on a weekly basis.-Securing and managing various lines of credit for overall company business, as well as on a 'per project' Basis.

• Involved in shopping for customers who placed online orders by preparing the cart for the customer to be delivered.• Assisted customers in purchasing/selecting alternate/generic products in case of stockout or any other complications.•Clarify any queries related to the vast inventory of Shop Rite products, sales, coupons etc.

•Managed 10-20 cashiers per shift ensuring adequate scheduling and money for cash drawers•Trained 10 new cashiers on store methods and procedures•Drove resolution of customer issues with customer service desk and management staff

.Accept and process payments in forms of cash, check, etc...• Manage returns and exchange of goods from customers and to damages.• Direct customers looking for merchandise and engaged in selling merchandise.. Greet all customers and provide prompt, courteous service, and assistance.

Carteret, New Jersey, United States

•Processed customer checkouts including scanning and bagging products, collecting payments and providing proper change if necessary

Bachelor Of Science, Finance, General

Activities and Societies: Minor In Marketing Member of Rutgers Finance Society

Associate Of Arts - Aa, Business