- Oversee the product development lifecycle, from ideation to execution, ensuring alignment with business objectives.- Collaborate with cross-functional teams, including developers, designers, and stakeholders- Lead and mentor a team of product owners, organizing, reviewing, and assisting with required tasks, and enabling continuous learning within the team.- Collaborate with the marketing team to develop go-to-market strategies, positioning statements, and marketing collateral, supporting product launches and driving user adoption and revenue growth.

- Translated business needs and market insights into actionable product requirements and clear user stories that aim to solve customer pain points.- Drafted the business requirement document (BRD) detailing the functions of each product feature, by use case.- Facilitated sprint planning meetings with stakeholders prioritizing feature development based on customer value and technical feasibility, while balancing short-term goals and long-term vision.

- Monitored real-time A2P SMS traffic, identifying and resolving potential risks while ensuring a smooth customer experience.- Worked within a cross-functional team to provide creative and effective solutions to our Global clients and ensure customer satisfaction.- Analyzed traffic patterns to generate actionable reports, offering precise and valuable insights.

- Conducted review sessions, tutorials, and lab sessions to help students understand course materials.- Assisted professors in grading assignments, exams, and providing feedback to students.- Assisted in organizing and coordinating research events, workshops, and seminars.