- Plans, budgets and initiates projects including the development of implementation strategies.- Responsible for the cultural exchange program between students in the Coventry University branch in Egypt and students at the mother institution.- Acts as focal person for student organizations and assists other students with starting new clubs and/or engaging in temporary projects, trainings, workshops and events.- Assists in planning and organizing student organization’s activities and events according to the semester calendar. Helps in developing activities to identify and improve students’ soft skills while ensuring inclusion and diversity.- Develops the rules and regulations, operational plan, accommodation agreement and induction plan for the student residence.- Develops the features and pillars of the co-curricular transcript.- Compiles data and develops dashboards for Student Life activities.

Along with my team members, we worked in researching positive parenting practices and methods to combat violence against children in Egypt. We won the Public Policy Hub competition, and our paper was published on the AUC Knowledge Fountain.

Researched cybersecurity issues and cyber policy initiatives affecting the U.S. and Egypt; generated development recommendations that pertain to the digital economy and the role of government in enhancing cybersecurity.

- Emceed the Parents Orientation for parents of Fall 2021 newly admitted students. - Managed the office budget, expenditures and any special project budget and expenditure. Managed the fiscal year operating and capital budgets planning for the office as well as the whole area under the Dean (5 offices). Suggested and provided plans for allocation of resources to meet the needs of the area. Supervised the part-time counselors’ payments and the strategy forecast pertaining to part-timers for each semester.- Oversaw the approval of the short-term laptop and modem loan for students by investigating the need of each case and communicated with relevant constituents to assign AUC resources.- Handled communication with university professors on re-arranging academic assessments for students who were engaged in co-curricular activities, had family emergencies and students who were sick, including isolation cases for COVID-19 positive cases. - Communicated with university professors to provide feedback on the performance of scholarship students.- Handled grievances and appeals. Addressed students' complaints and directed them to the proper channel to handle their complaints or handled them internally.- Organized all operations and procedures and created process flows to streamline practices.- Prepared statistical performance reports in comparable formats providing an overview of the assistance provided to students through the Office of the Dean, Student Conduct, International Programs, Center for Student Well-being and Office of Athletics for the purpose of optimizing ongoing processes and enhancing operations. Prepared bi-weekly reports for VPSL showing progress updates for the area under the Dean.- Worked with IT in automating the process of academic rearrangements. - Supported the Dean in achieving goals in accordance with AUC and VPSL strategic goals.

- Created and implemented a car reservation system in collaboration with the IT team and external vendors to reduce paper use and increase productivity.- Assisted the Senior Director for Faculty Housing and Transportation Services in the budget planning procedures through providing historical analysis and revenue vs. expenditure trends and prepares yearly capital requests according to needs. - Provided assistance in setting the departmental strategic goals and objectives along with the year-end assessment report.- Issued purchase requisitions. - Monitored customer satisfaction through surveys, questionnaires and evaluation forms to ensure departmental service delivery standards.- Worked with HR on creating job announcements, scheduled interviews for qualified candidates and announced final selections.

- Produced reports, and provided meeting minutes.- Processed car reservations, travel arrangements and purchase requisitions.- Prepared yearly office budget in coordination with the AVP & Finance Director.