Reem Jayusi Email & Phone Number

Athens, Attiki, Greece

- Organizing sales events and field days, in collaboration with the marketing team.- Coordinating the global sales team by managing schedules and sharing relevant information. Monitoring the team’s progress and proposing improvements in processes.- Reviewing pending orders and specific requests by international customers to ensure excellent customer service and experience.- Issuing Invoices, proformas and offers. Ensuring adherence to laws and policies.- Providing data and guides to help the sales team. Managing sales tracking tools and reporting on important information

Athens, Attiki, Greece

- Managed a team of 5 employees, consisting of the Reception Officer and 4 interpreters, and conducted frequent performance evaluations.- Ensured proper registration of beneficiaries in accordance with ASC operating system (issuing cards, managing ASC database, ensuring GDPR process).- Supervised the effective reception of beneficiaries and guests. Coordinated scheduling of appointments, ensuring the prioritization of vulnerable cases.- Admin and logistic tasks to support the daily operation of the Center (preparation of purchase requests, expense reports, filing invoices, contracts etc.).- Ensured adherence with GDPR and other protocols.- Responded to any requests for research or media-related issues, in collaboration with the ASC Coordinator and the Communications Manager.- Supported the planning of events, gatherings and meetings organized at the Center.

Athens, Attiki, Greece

- Case management and weekly psychosocial support to ~100 asylum seekers/refugees. Ιdentification of needs and priorities, referral to specialized services and support with administrative procedures.- Supervision of school enrolments, liaison among the Social Scientists of the Programme, Ministry of Education, and Schools, for approx. 400 children (5-15y.o.). Focal Point at the ACCMR (Athens Coordination Center for Migrant and Refugee issues) Working Committee on Education and at UNHCR-UNICEF’s Educational Sector Working Group.- Regular and timely compilation of weekly and monthly statistics, records, vulnerability assessments and reports, following UNHCR & protection SoPs and report templates.- Planned awareness-raising sessions and conducted Focus Group Discussions.- Supported the development of practical tools and methods of internal cooperation, producing SoPs on education issues as guidance notes for social scientists.- Networking with field stakeholders and ministry representatives, cultivating collaborations, mapping available services and dissemination of information.

Athens, Attiki, Greece

- Interpretation and cultural mediation (Arabic/Greek) for Arabic-speaking beneficiaries of the Programme.- Interpretation services and cultural mediation for protection cases in appointments with mental health professionals.- Escort and interpretation services to public services and medical appointments for aprox. 60 Arabic speaking beneficiaries weekly.- Facilitating the communication between the supporting team and beneficiaries of the Arabic community

Pedagogy, Philosophy & Psychology

Group Facilitation Skills

Systemic Psychotherapy