Reem E. Mostafa
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Reem E. Mostafa Email & Phone Number

MBA in progress | ITO Account Manager | #DigitalTransformation enthusiast at Raya CX
Location: Cairo, Cairo, Egypt 17 work roles 3 schools
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Current company
Role
MBA in progress | ITO Account Manager | #DigitalTransformation enthusiast
Location
Cairo, Cairo, Egypt

Who is Reem E. Mostafa? Overview

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Reem E. Mostafa is listed as MBA in progress | ITO Account Manager | #DigitalTransformation enthusiast at Raya CX, based in Cairo, Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Reem E. Mostafa.

Reem E. Mostafa previously worked as IT Outsourcing Account Manager at Raya Cx and Customer Support Specialist at Property Finder. Reem E. Mostafa holds Master Of Business Administration - Mba from Cairo University.

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Email format at Raya CX

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Raya CX

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Profile bio

About Reem E. Mostafa

13 years of customer service, sales and technical support.offshore, near-shore and in-shore.Customer Excellence expert.

Listed skills include Direct Sales, Negotiation, Soft Skills, Call Centers, and 30 others.

Current workplace

Reem E. Mostafa's current company

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Raya CX
Raya Cx
MBA in progress | ITO Account Manager | #DigitalTransformation enthusiast
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17 roles

Reem E. Mostafa work experience

A career timeline built from the work history available for this profile.

It Outsourcing Account Manager

Current

Cairo, Egypt

Acting as an ITO account manager to introduce a new perspective to the Customer Experience.Vendor relationships coordinator, licensing and budgeting assistant. Artificial Intelligence is the new challenge and trend, instead of outsourcing your employees, we outsource your services, hosting and CRMs.

Aug 2023 - Present

Customer Support Specialist

Cairo, Egypt

Dec 2021 - Jul 2023

International Sales Specialist

Sales specialist in Vodafone Ireland(Fixed Services)

Dec 2020 - Dec 2021

Property Coordinator

Ruayat Real Estate Management

Abu Dhabi, United Arab Emirates

I'm working as a property coordinator in Ruayat Real Estate company, as the engaging ring between the perspective customers and real estate agents. fulfilling customer's needs via phone calls, mails and SMSs, generating daily, weekly, monthly and quarterly reports about the work flow, also auditing the leads, check if standards have been applied or not.

Aug 2017 - Sep 2018

Freelance Editor

Elmolid.Com

Cairo Governorate, Egypt

I'm working as a part-time editor in "Elmolid.com", which is a Egyptian website for news, culture, name is inspired from the famous "operetta" in Egypt "Al-Leela Al-Kebeera", I joined them starting from August 1st, and I'm writing articles in various categories, art, politics, music, how-to, and many thing. My Editor-in-chief is Mr/Usama Alshazly, he's an.

Aug 2017 - Apr 2018

Sales Representative

Abu Dhabi, United Arab Emirates

Worked as a customer service and sales rep. in Etisalat POS, promoting Etisalat products like: Prepaid, postpaid and mobile phones.Worked in many locations such as: Al Salam Business Center, AlWahda Mall outlets, Madinat Zayed Shopping Center Kiosk.

May 2016 - Sep 2017

Freelance Editor

Cairo Governorate, Egypt

I'm working in http://identity-mag.com/ as a freelance editor, in the Arabic section, since its launching earlier this year 2016, I'm one of the founding members.Here's my articles portfolio:http://identity-mag.com/author/reem-nafady/

Jan 2016 - Nov 2016

Owner And Admin

Zabat Cvehak

Cairo, Egypt

I'm working now on "Zabat CVehak - Edit your CV"'s page, an idea came to my head after long thinking, I'm willing to help fresh grads in editing and reformatting their resumes, so this page is online on Facebook in order to help those young people, Quick, Free of charge and Very Secured.

Dec 2015 - Jul 2016

Team Lead

Cairo - Egypt

- Handling a team of 5 Agents, responsible of AHT, schedules, quality.- Reporting to Account manager, and to higher level of management.- Cooperating with other departments like: workforce, management, finance.

Jan 2016 - May 2016

Technical Support Representative

Zahraa Maadi - Cairo

As a technical support advisor, my role is to help, guide and handle customers inquiries about their problems in ADSL and 3G problems.

Oct 2014 - Dec 2015

Technical Support Agent

Xceed - Egypt

Cairo

I work in Xceed Outsourcing Company, TEData Account as a technical support agent, Supporting customers ADSL problems in their lines.

Oct 2013 - Sep 2014

Web & Ui Developer

Freelance

Building Websites User interface using CSS, JQuery and XHTML. Developing Themes for Content Management Systems like: WordPress. Building Dynamic Websites Using PHP.

Jun 2013 - Mar 2014

Editor

شبكة رصد - التقنية

Content writer, Translator, Social media specialist in RNN Technology Page.

Feb 2013 - Feb 2014

Technical Support Sepcialist

handling customers complains about ADSL, USB modem, Smart phones.

Feb 2013 - May 2013

Trainer/Instructor

Softuter

I've lectured 12 students in a virtual classroom in WIZIQ.com from the very first basics of web development "HTML" to Object oriented programming using PHP.

Nov 2012 - Feb 2013
3 education records

Reem E. Mostafa education

Bachelor Of Computer Sciences, Computer And Information Sciences, General, Good

Faculty Of Computers And Information - Cairo University

Activities and Societies: SCCI

High School Degree, Mathmatices

Om Al Abtal
FAQ

Frequently asked questions about Reem E. Mostafa

Quick answers generated from the profile data available on this page.

What company does Reem E. Mostafa work for?

Reem E. Mostafa works for Raya CX.

What is Reem E. Mostafa's role at Raya CX?

Reem E. Mostafa is listed as MBA in progress | ITO Account Manager | #DigitalTransformation enthusiast at Raya CX.

Where is Reem E. Mostafa based?

Reem E. Mostafa is based in Cairo, Cairo, Egypt while working with Raya CX.

What companies has Reem E. Mostafa worked for?

Reem E. Mostafa has worked for Raya Cx, Property Finder, _Vois, Raya Contact Center, and Smart Concept Real Estates L.L.C.

How can I contact Reem E. Mostafa?

You can use AeroLeads to view verified contact signals for Reem E. Mostafa at Raya CX, including work email, phone, and LinkedIn data when available.

What schools did Reem E. Mostafa attend?

Reem E. Mostafa holds Master Of Business Administration - Mba from Cairo University.

What skills is Reem E. Mostafa known for?

Reem E. Mostafa is listed with skills including Direct Sales, Negotiation, Soft Skills, Call Centers, Creative Writing, Call Center Development, Exceeding Customer Expectations, and Team Leading.

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