Reem S. Email and Phone Number

• Creating dialogues between past, present and future Newcomer Youth Green Economy Project (NYGEP) students• Organizing social activities• Creating and managing NYGEP social media assets• Creating NYGEP Alumni logo

Participant in Newcomer Youth Green Economy Project (NYGEP)Project Manager and Designer for NYGEP project:• Delegated tasks to team members, set up and lead meetings• Communicated with team members, various contacts for information, and the client• Designed flyers and signage• Co-created and researched activities for youth for the flyer• Compared estimated costs for flyer types and signage• Designed, edited and organized final report

• Dealing with inbound calls from members regarding questions about their loyalty program• Assisting members with redemptions, point balance and other account inquiries• Educating members on the benefits of their program• Using various tools and resources to solve problems and deliver the best member experience

• Community management support, responding to customer inquiries and complaints• Generating monthly brand reports on social engagements throughout Facebook and Instagram using Hootsuite• Taking and editing product photos, writing descriptions in both English and Arabic and scheduling posting dates and times• Researching competitors and current beauty trends and setting up presentations with all information found