Engage with clients to understand theirinvestment preferences and maintain regularupdates on their portfolios and market trends.monitor key economic indicators and analyzecandlestick charts to interpret marketmovements. My approach combines financialknowledge, analytical skills, and stronginterpersonal abilities to guide clientseffectively and regularly review their portfolioperformance

Actively seeking new sales opportunities in theoptical industry, I engage potential customers,address inquiries and complaints to ensure highsatisfaction. I oversee the entire lifecycle of opticalproducts and coordinate with R&D to develop orimprove products based on market feedback andtechnological advancements.

Assist clients by presenting suitable promotedproducts and provide services includingRadiofrequency ablation, endoscopic procedures,PLDD laser, and other medical devices. I deliverproduct information and quotations to orthopedicand gynecological professionals. Additionally, I attendsales meetings, conference calls, training sessions,and symposiums, and collaborate with the salesteam to develop and implement brand strategies.

TEAM LEAD | CELCOM BUSINESSAdhere to SLA agreements and FCR targets, conduct regular meetings with theOperation Manager to suggest improvements for customer satisfaction, andupdate clients and the support team via email to address recurring issuespromptly.L1 TECHNICAL SUPPORT | CELCOM ROAMING (PROMOTED)Provide support for network or service issues, create and assign trouble tickets,check for outages, and advise customers on status updates. Analyze anddocument… Show more TEAM LEAD | CELCOM BUSINESSAdhere to SLA agreements and FCR targets, conduct regular meetings with theOperation Manager to suggest improvements for customer satisfaction, andupdate clients and the support team via email to address recurring issuespromptly.L1 TECHNICAL SUPPORT | CELCOM ROAMING (PROMOTED)Provide support for network or service issues, create and assign trouble tickets,check for outages, and advise customers on status updates. Analyze anddocument processes, and collaborate with team members to enhanceefficiencies.CUSTOMER SERVICE EXECUTIVE | CELCOM FRONTLINER (PROMOTED)Deliver personalized service for phone inquiries and feedback, answer andmanage incoming calls, provide billing information, and create trouble tickets toresolve account issues quickly. Show less

Develop and deliver persuasive sales pitches for HSBC bankingproducts such as credit card and personal loans offering personalizedservice to build trust and long-term relationships. Identify upsellingand cross-selling opportunities, manage inbound leads with timelyfollow-ups, and use CRM systems to track interactions and salesprogress