Reena John Email and Phone Number
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PMP certified with 18 years of exposure ranging from IT Operations Management, Infrastructure Management, Project & Program Management, Vendor Management and Service Delivery.
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Ebsco Information ServicesHyderabad, In -
DirectorEbsco Information Services May 2021 - PresentIpswich, Ma, Us• Strategize planning and implement the relevant methodology (Waterfall, Scrum, Kanban, Iterative, Hybrid).• Responsible for the management of related projects aimed towards the business and organizational objectives.• Build credibility, develop rapport, and ensure constant communication with both internal and external stakeholders.• Lead effort in creation of tracking and measurement reports that support channel owners to optimize tactics, including regular reporting of KPI’s, performance against KPI’s and forecasting.• Strategize planning and implement the relevant methodology (Waterfall, Scrum, Kanban, Iterative, Hybrid).• Responsible for the management of related projects aimed towards the business and organizational objectives.• Build credibility, develop rapport, and ensure constant communication with both internal and external stakeholders.• Lead effort in creation of tracking and measurement reports that support channel owners to optimize tactics, including regular reporting of KPI’s, performance against KPI’s and forecasting. -
Senior ManagerEbsco Information Services 2016 - May 2021Ipswich, Ma, Us1. Responsible for release planning, sprint planning, sprint retrospective, daily scrum, resource planning, schedules, mitigation of risks and issues.2. Iteration Retrospective sessions that reflect on project and process issues.3. Act as an agile coach for the team, product owner, stakeholders, and executives.4. Do what it takes to continuously improve team's velocity, efficiency, and productivity5. Daily standup meetings: Encouraged collaboration in very brief meetings to rapidly take the pulse of the project, address challenges and coordinate team activities.6. Define goals and measure team’s agile maturity7. Providing all support to the scrum teams using a servant leadership -
Service ManagerCsc Jul 2009 - Jul 2013Global, UsAssist Product owners in backlog grooming (Prioritization and estimation) and establishing acceptance criteriaImplemented JIRA to manage and track agile projects in a structured manner for entire Content Management PortfolioSuccessfully migrated more than 10 projects from Waterfall to Scrum within 3 months of moving to JIRATraining other agile teams on how to start implementing Agile framework and JIRA tools: JIRA, Confluence, MS Project, MS Excel, MS PowerPoint, MS Word, MS SQL Server, and SharePoint.Tracked Velocity - Tracked and communicated team velocity and sprint release progress.Responsible for Overall managing and supervising the daily operations across the Data and Resource Management Technical Support Centers in support of approximately 15000 + users in multiple locations that includes India, United Kingdom, North America, and Australia.Executed over 150 Application packaging and deployment projects, successfully delivering on time and within budget.Driving the projects end to end from planning to delivery (SOW, Packaging, Testing, User Acceptance, Deployment and Publishing). -
Project LeadCsc Jul 2006 - Jun 2009Global, Us• Leading project planning sessions• Coordinating staff and internal resources• Managing project progress and adapt work as required• Ensuring projects meet deadlines• Managing relationships with clients and stakeholders• Overseeing all incoming and outgoing project documentation• Designing risk mitigation plan• Conducting project review and creating detailed reports for executive staff• Optimising and improving processes and the overall approach where necessary• Securing growth opportunities and initiating new projects• Managing large and diverse teams -
Systems EngineerCsc Jun 2004 - Jun 2006Global, Us
Reena John Skills
Reena John Education Details
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Jawaharlal Nehru Technological UniversityComputer Science -
Osmania UniversityHuman Resources Management And Services -
Osmania UniversityComputer Science
Frequently Asked Questions about Reena John
What company does Reena John work for?
Reena John works for Ebsco Information Services
What is Reena John's role at the current company?
Reena John's current role is PMP® | Director at EBSCO Information Services.
What is Reena John's email address?
Reena John's email address is re****@****ail.com
What schools did Reena John attend?
Reena John attended Jawaharlal Nehru Technological University, Osmania University, Osmania University.
What skills is Reena John known for?
Reena John has skills like Service Delivery.
Who are Reena John's colleagues?
Reena John's colleagues are Jodi Upton, Pomeroy Jeanette, Ana Lucia Rocha Silva, Jonathan H. Taylor, Tony Song, Buddy Ouellette, Jonathan Thill, M.ed..
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