Reena Malhi Email & Phone Number

Reading, England, United Kingdom

Marlow, England, United Kingdom

Managing the relationship for 50 accounts across the Civil and Environmental sector, EMEA Client onboarding and adoption Renewing subscriptions Offering new solutions  Providing platform for VOC to grow products Decreasing customer churn  Collaborating with clients to share their stories

London, England, United Kingdom

Managing implementations of CEM programmes for key strategic clients including: Deutsche Telekom and its subsidiaries (Europe) and Ooredoo and its subsidiaries (Middle East). Co-leading Project Kick off meetings Gathering client requirements and scoping the project Documenting technical and business requirements Designing effective and realistic.

London, England, United Kingdom

Focussing on proposals and upsell for two accounts - Diageo and Reckitt Benckiser. Generic Responsibilities: Managing the RFS process for a client, from understanding requirements through to project handover Generating revenue through driving the signature of proposals Providing revenue analysis to IBM Management teams Leading weekly meetings with the.

London, England Metropolitan Area

Placement 4: Public Sector (Business Development) - Aug 2008 – Jan 2009 Responding to tenders for Public sector clientsPlacement 3: Arqiva (Service Management) - Feb 2008 – Aug 2008 Leading weekly meetings with the IBM India Helpdesk as well as the client to resolve client issues Improving business processes including: streamlining a central repository.

Bracknell, England, United Kingdom

Responsible for processing rebates for wholesalers and resellers (within the Imaging and Printing business line). Other areas of focus: tracking rebates for Product Category Managers and producing sales and marketing reports.