Internal Recruitment Process: Sourcing Screening Selection OnboardingInduction, joining formalities and Issuing Appointment Letter: Conducting Induction Sessions for Junior, Executive & Middle level entrants in the Organization. Ensuring inductionis conducted for all employees as per the defined process. Manage business letters related to employee’s offer & appointment letter, service agreement, background verification,allowances, request for evidence, transfer related documentation etc. Provide details as necessary.Leave Management: Informing the resources about annual leave cycle, leave encashment as per respective client and projects deployed. Verification of monthly timesheets of external resources & sharing the reports with payroll team to ensure accurateprocessing of Monthly Payroll as per schedule. Manage employee queries with regards to deductions, settlements. Provide additional assistance and clarificationswhen required.Exit Formalities and Full & Final Settlement Process: Assist the employees on their Last Working Day (LWD) to complete the exit formalities as per the client requirements. F&F Settlements for employees quitting the organization. Completion of the settlements within 45 working days fromthe date of LWD provide clearance, preparation of experience & relieving letters, exit interviews and related tasks.

 Sourcing profiles of appropriate candidates for the job position available. Schedule interview calls between the manager and resource. Scheduling final interviews with the hiring manager. Making necessary travel arrangements for the resource to be deployed at the project site. Achieving monthly targets as provided.

 Assist customers in troubleshooting Desktop computers throughDual Chat supportVoice based andE-mail support. Assisting the customers in getting replacement parts of the system. Meet daily Service Level and targets as set by the program manager.