Reena Splane Email & Phone Number

United States

Responsible for monitoring and collecting the financial responsibilities of patients.The Financial Counselor must keep patients’ insurance benefits up to date in OncoEMR and Centricity and view the patients’ services for diagnosis and insurance coverage appropriateness.Performs the daily tasks of Managed Care and Financial Counselor.

Surprise, Arizona, United States

• Implemented a streamlined medical chart and filing system, resulting in a 75% increase in efficiency and a significant improvement in the speed of chart retrieval.
• Took the lead in collaborating with senior management to successfully execute a complex billing project, resolving over a year's worth of backlog billing and ensuring accurate financial record-keeping.
• Leveraged effective marketing strategies and introduced interactive presentations, driving a substantial 45% boost in program attendance, demonstrating a keen ability to engage and attract audiences.

Bismarck, North Dakota, United States

• Leveraged advanced knowledge of North Dakota work comp laws and policies to accurately assess and determine payouts, ensuring compliance and fairness in all cases.
• Proactively identified fraudulent claims through a combination of expertise and thorough investigation, safeguarding the financial interests of the state of North Dakota and its stakeholders from potential losses.
• Demonstrated exceptional time management skills, facilitating an increase in workload capacity by 25 employers while maintaining productivity and quality standards for over 200 employer groups.

Bismarck, North Dakota, United States

• Coordinate dog intake and transfers with shelters and rescues, including sourcing dogs from Texas.
• Manage owner surrenders and partnerships with animal control and clinics, while overseeing vet appointments and temporary foster care.
• Drive fundraising events, organize public meet-and-greets, and guide families through the adoption process.

Bismarck, North Dakota, United States

• Efficiently managed high volumes of complex claims, leading to a significant reduction in processing time and optimizing the overall workflow.
• Recognized for delivering exceptional customer service and claims adjusting, achieving a 98% audit rating from internal auditors, showcasing a commitment to quality.
• Led a team of 15 claims adjusters, providing guidance, mentoring, and support, enabling the department to meet and exceed its goals and objectives.