Reena Gurjar Email & Phone Number

Leicester, Gb

Leicester, England, United Kingdom

• Onboarding of new clients.• Delivering an excellent level of customer service.• Understanding/ adherence to legislative requirements and compliance.• Use of a variety of IT Systems.• Additional Adhoc duties.

Leicester, England, United Kingdom

Hired to support unemployed individuals back into work.• Supporting participants overcome barriers to employment by engaging with them and helping to find sustainable employment.• Identifying transferable skills and capabilities in participants to find suitable jobs. • Updating and creating CVs, cover letters, and tailored application support.• Supporting individuals with job interviews and assessments.• Supporting the participant with job searching using the appropriate job boards and ensuring profiles are kept up to date.• Identifying skill gaps and signposting to courses which will help the individual.• Updating the relevant systems and work coaches with activities and outcomes achieved by the participant.

Leicester, England, United Kingdom

Maintained successful operation of all site staff and activities. Ensured that all staff received correct training and that all resources, standards of productivity, safety, sanitation, and customer needs were met.• Administered and oversaw all daily operations of the adventure park.• Ensured safe and efficient operation of all production and facilities.• Organised workflow to meet specifications, health, and safety and covid compliance.

• Provided high standards of care for a family member with a focus on everyday personal hygiene, mental stimulation, and general well-being.

Leicester, United Kingdom

• Trained new staff for a successful flow of service and identified potential employees for progression and further development.• Completed all checks and the relevant paperwork.• Managed a small team unit working in conjunction with the Operations Manager on match days.

Leicester, United Kingdom

• Assisted the finance team with counting and recording all incoming cash.• Reviewed paperwork completed by till operators.

Ripley, Derbyshire

• Data Collection - collected quantitative/qualitative customer research through telephone surveys. • Data Analysis - updated/created tables, graphs and charts using Microsoft Excel.• Confident working with Key Performance Indicators (KPIs) such as Net Promoter Score (NPS) and Customer Effort Score (CES) - interpreted findings to suggest recommendations and changes.

Leicester, United Kingdom

Leicester, United Kingdom