Reena Sharma
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Reena Sharma Email & Phone Number

Head of Group Business Assurance - BT Business and Consumer at BT Group
Location: United Kingdom, United Kingdom, United Kingdom 10 work roles 4 schools
1 work email found @bt.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email r****@bt.com
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Current company
Role
Head of Group Business Assurance - BT Business and Consumer
Location
United Kingdom, United Kingdom, United Kingdom
Company size

Who is Reena Sharma? Overview

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Quick answer

Reena Sharma is listed as Head of Group Business Assurance - BT Business and Consumer at BT Group, a company with 61791 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at bt.com and a matched LinkedIn profile for Reena Sharma.

Reena Sharma previously worked as Head of Group Business Assurance - Global at Bt and Senior Consultant at Cartesian. Reena Sharma holds Msc, International Management from Loughborough University.

Company email context

Email format at BT Group

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{first}.{last}@bt.com
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Profile bio

About Reena Sharma

Experienced and results orientated professional with 20 years' Telecommunications experience in consultancy and in industry (both Consumer and Global MNCs). Specialties include Revenue/Business Assurance, Risk, Process Improvements, Customer Billing Migrations, Service Design, Ofcom Metering and Billing Direction Approval, Organisational Design, CxO Stakeholder Management, and Change Management.Currently responsible for a remit of identifying & mitigating risk, root cause management, remediation and assuring the BT Customer Facing Units, Global, Enterprise and Consumer via control implementation.

Listed skills include Revenue Management, Business Analysis, Risk, Process Improvement, and 31 others.

Current workplace

Reena Sharma's current company

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BT Group
Bt Group
Head of Group Business Assurance - BT Business and Consumer
london, greater london, united kingdom
Website
Employees
61791
AeroLeads page
10 roles

Reena Sharma work experience

A career timeline built from the work history available for this profile.

Head Of Group Business Assurance - Bt Business And Consumer

Current

London, England, United Kingdom

Oct 2022 - Present

Head Of Group Business Assurance - Global

Bt

London, United Kingdom

Nov 2019 - Jan 2023

Senior Consultant

London, United Kingdom

Oct 2012 - Nov 2019

Head Of Investigations & Root Cause - Revenue Assurance (Interim)

Slough, United Kingdom

Revenue Assurance Management Services

Jan 2012 - Jul 2012

Revenue Assurance Manager

Carphone Warehouse

Compliance & Project Management: Responsible for maintaining CPW's Ofcom Metering and Billing 2003 Approval. Responsible for ascertaining CPW's Ofcom Metering and Billing 2008 Approval;Revenue Assurance: Responsible for all RA reconciliation activities related to Usage and Non Usage (subscription), including Billing integrity;Telco Migrations: Ensuring fit.

Nov 2008 - Jan 2012

Integrity Analyst - Contractor

Responsible for assurance aspects of billing integrity, covering the ‘here and now’ and the more strategic, future planning for the billing capability piece. This included working on the company’s top 2 strategic projects: eBilling and Best of Both (Republic of Ireland proposition);Collaborating with Sales & Marketing to ensure the end to end integrity of.

Jun 2008 - Oct 2008

Global Professional Services Consultant

KPN - Den Haag, The Netherlands: Implementation Consultant for Revenue Assurance Multiplay and SOx compliant Solution; Gathering, establishing and implementing business rules for ADSL, DDSL, VoIP and IPTV audits (order management to billing); Documentation of requirements capture and detailed solution description as well as managing the client’s.

Mar 2007 - Mar 2008

Business Analyst

News Optimus / Bskyb

Business Analysis - Mobile Delivery of a World Cup 2006 Java Application for The Sun, News of the World, and The Times; Business Requirements - Responsible for capturing business requirements (including software requirements specification, business case input, cost-benefit analysis); Writing / testing User Stories for the development of a bespoke CRM..

Feb 2006 - Feb 2007

Revenue Assurance Analyst

News Optimus / Bskyb

Reconciliation - Implemented End-to-End reconciliation for Rating; Analysed Billing and Rating errors from the GENEVA (v5.0) Billing Engine and implemented controls to reduce them;Revenue Recovery - Identified and recovered billable revenue in suspense leading to a reduction in revenue leakage from approx £250,000 in Q2 (2004) to under £600 in Q1 (2005).

May 2004 - Feb 2006

Project Analyst

Singlepoint Ltd (Caudwell Communications)

New External Print Vendor - Responsible for analysing and trouble shooting raw data from the GENEVA Billing Engine. Data mapping and establishing business rules for print fulfilment of GPRS, MMS, M-Pay and New Vodafone Products;Project Management - Ensuring the delivery of GENEVA 5.1 Billing engine from UAT through to Go-Live from a bill data mapping /.

Feb 2003 - May 2004
Team & coworkers

Colleagues at BT Group

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4 education records

Reena Sharma education

FAQ

Frequently asked questions about Reena Sharma

Quick answers generated from the profile data available on this page.

What company does Reena Sharma work for?

Reena Sharma works for BT Group.

What is Reena Sharma's role at BT Group?

Reena Sharma is listed as Head of Group Business Assurance - BT Business and Consumer at BT Group.

What is Reena Sharma's email address?

AeroLeads has found 1 work email signal at @bt.com for Reena Sharma at BT Group.

Where is Reena Sharma based?

Reena Sharma is based in United Kingdom, United Kingdom, United Kingdom while working with BT Group.

What companies has Reena Sharma worked for?

Reena Sharma has worked for Bt Group, Bt, Cartesian, O2 Uk, and Carphone Warehouse.

Who are Reena Sharma's colleagues at BT Group?

Reena Sharma's colleagues at BT Group include Gabriella Tokai-Pal, Abdul Hamza, Kamlesh Tiwari, Paul Holmes, and Bradley James.

How can I contact Reena Sharma?

You can use AeroLeads to view verified contact signals for Reena Sharma at BT Group, including work email, phone, and LinkedIn data when available.

What schools did Reena Sharma attend?

Reena Sharma holds Msc, International Management from Loughborough University.

What skills is Reena Sharma known for?

Reena Sharma is listed with skills including Revenue Management, Business Analysis, Risk, Process Improvement, Billing, Project Implementation, Certified Project Manager, and Data Analysis.

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