Contacted strategic partner merchant leads for merchant services encompassing credit card processing, check processing, and hardware.• Facilitates merchant processing solutions education and enrollment.• Provides custom point of sale, gift and loyalty card, mobile and wireless solutions for B2B consumers. • Builds market position by locating, developing, defining, negotiating, and closing business relationships.• Locates or proposes potential business deals by contacting… Show more Contacted strategic partner merchant leads for merchant services encompassing credit card processing, check processing, and hardware.• Facilitates merchant processing solutions education and enrollment.• Provides custom point of sale, gift and loyalty card, mobile and wireless solutions for B2B consumers. • Builds market position by locating, developing, defining, negotiating, and closing business relationships.• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.• Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending custom business solutions on an individual company basis.• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals. Show less

Managed a team of 43 sales and customer service personnel in a five-state territory for this provider of innovative payment processing software. Provided guidance to other core staff related to products, services, and in-house system operations.• Completed monthly forecasting projections and key performance indicators (KPIs), assisted with scheduling, and assigned leads to sales personnel.• Collaborated in strategic planning with sales management, software consultants, and all internal… Show more Managed a team of 43 sales and customer service personnel in a five-state territory for this provider of innovative payment processing software. Provided guidance to other core staff related to products, services, and in-house system operations.• Completed monthly forecasting projections and key performance indicators (KPIs), assisted with scheduling, and assigned leads to sales personnel.• Collaborated in strategic planning with sales management, software consultants, and all internal customers.• Reported suspected fraudulent trends to management, and worked with management and vendors to limit liabilities through various fraud-prevention strategies. Loss prevention quality control.• Spearheaded account development programs, and implemented operational and sales efficiencies. Continuously evaluated and analyzed market offerings and internal procedures to identify ways of improving revenue potential and/or reducing long-term operating costs.• Expedited revenue by assisting with salesforce management, hardware order management, training management, process management, and daily metrics reporting.• Customer and partner support via telephone email and conference communication. Show less

Contacted strategic partner merchant leads for merchant services encompassing credit card processing, check processing, and hardware.• Proposed solutions to maximize the integrity of the company’s integrated services, streamlining the merchant processing experience. • Discovered new prospects in various business verticals by cold calling and developing warm leads through reseller referrals.• Coordinated weekly appointments and sales meetings using Salesforce software.• Updated… Show more Contacted strategic partner merchant leads for merchant services encompassing credit card processing, check processing, and hardware.• Proposed solutions to maximize the integrity of the company’s integrated services, streamlining the merchant processing experience. • Discovered new prospects in various business verticals by cold calling and developing warm leads through reseller referrals.• Coordinated weekly appointments and sales meetings using Salesforce software.• Updated existing customers with billing information, rate changes, and current promotions.• Assisted in cross-training and continued mentorship to peers and new employees.• Customer and partner support via telephone email and conference communication.• Received the Spirit of Partnership Award and Presidents Club Award, exemplifying excellence in sales and integrity Show less

Consistently achieved or exceeded monthly sales quota by making qualified and knowledgeable recommendations and by promoting company referral incentive program, referral based selling, and follow-up.• Maintained customer base by sustaining an understanding of product knowledge, features, device operations and by evolving procedural system changes, services, and plans.• Increased add-on sales by offering recommended features, accessories, data services, and other communication tools… Show more Consistently achieved or exceeded monthly sales quota by making qualified and knowledgeable recommendations and by promoting company referral incentive program, referral based selling, and follow-up.• Maintained customer base by sustaining an understanding of product knowledge, features, device operations and by evolving procedural system changes, services, and plans.• Increased add-on sales by offering recommended features, accessories, data services, and other communication tools based on the consumers’ needs.• Customer support via face-to-face, telephone, and email communication. Show less

Managed staff of 19. Identified and developed high-potential customers, driving high-profit product line, repeat business, and pull rates in excess of 50%.• Educated brokers on product line in order to provide optimal product solutions to realtors and borrowers.• Provided brokers ongoing technical support and outstanding customer service through constant communication and prompt follow-up on broker calls and issues.• Analyzed operating practices, record-keeping systems, forms… Show more Managed staff of 19. Identified and developed high-potential customers, driving high-profit product line, repeat business, and pull rates in excess of 50%.• Educated brokers on product line in order to provide optimal product solutions to realtors and borrowers.• Provided brokers ongoing technical support and outstanding customer service through constant communication and prompt follow-up on broker calls and issues.• Analyzed operating practices, record-keeping systems, forms control, office layout, and budgetary and personnel requirements; created and revised systems and procedures to increase efficiency in work processes.• Resolved administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.• Contributed to marketing initiatives, team building, communication, and the overall operation of the inside account executive sales team. Show less